Chhavi Yadav

Experience

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  EOxigen Automotive

  Sept 2021 - Nov 2021

  Business Analyst Intern

  -Gathered and analyzed business requirements from stakeholders across multiple departments through interviews, workshops, and documentation review-Developed detailed process maps, data flow diagrams, and use case models to document current business processes and identify areas for improvement-Conducted gap analysis between existing processes and industry best practices, recommending solutions to enhance operational efficiency-Collaborated with cross-functional teams to define functional specifications for a new customer relationship management (CRM) system implementationn-Performed data analysis and created insightful reports and dashboards to support data-driven decision-making-Attended further training to understand theory and gain best practices and skills in business analysis.-Improved business operations and enhanced user experience by implementing customer suggestions into processes.-Conducted in-depth evaluation of business operations to detect process flaws for removal and improvement.-Evaluated implemented solutions to guarantee resolutions met business needs and requirements.-Participated in planning and designing business processes, making recommendations for improvement based on inefficiencies.-Attended development team meetings and brainstorming sessions to participate and recommend ideas for fundraising and publicity.-Automated and standardised data and report delivery to internal and external stakeholders.-Regularly conducted in-depth analysis into business goals, objectives and needs. Show less

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  Maker Spaces

  Jun 2022 - Feb 2023

  HR Manager

  -Dealt with staff issues-Responsible for recruiting, interviewing, and hiring processes-Managed employee benefits and workplace safety-Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.-Evaluated and resolved employee performance-based claims and harassment incidents.-Identified and solved complex strategy problems impacting management and business direction.-Screened, interviewed and hired candidates to facilitate smooth recruitment procedures. Show less

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  FuelBuddy

  Jan 2023 - Jul 2023

  Marketing Team