Ankit Bagga

Experience

• 

  Wipro

  Sept 2015 - now

  - Salesforce Consultant with 5.9 years of overall experience including 5 years into Salesforce support mainly focused on Sales Cloud and Service Cloud- Worked for Healthcare Domain along with strong knowledge of administrative activities in EMEA and Americas Region- SQL Server – Develop SQL scripts to migrate the data from SQL server to Salesforce for all the objects and custom objectsExperience-Good hands on in Salesforce customizations, configurations and data load process via different tools.-Handled service requests related to Creating Users, Roles, Profiles, Permission sets, Reports/Dashboards and Page Layouts in both Production and Sandbox environments-Implemented solutions to resolve system errors and data issues to avoid them from getting into downstream systems-Experience in Generating Reports & Dashboards, customized Reports and analyzing the data in SFDC. -Effectively Used Data Migration Tools like Apex Data Loader, Salesforce Inspector and Import Wizard-Customized and creates the Page layouts for Standard/Custom objects and assigned Record Types-Interacted with customers to get the details of Production Issues/Enhancements-Have experience in S-NOW to manage incidents/ tickets-Did the migration of all the objects from SQL Server to Salesforce using server links and bulk jobs in salesforce Show less

  • Technical Team Manager

    Jan 2022 - now

  • Senior Software Engineer

    Dec 2019 - Dec 2022

  • Senior Associate Consultant

    Sept 2017 - Dec 2019

  • Junior Software Engineer

    Sept 2015 - Sept 2017