Dayna Henderson

Dayna Henderson

Followers of Dayna Henderson314 followers
location of Dayna HendersonLehi, Utah, United States

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  • Timeline

  • About me

    Learning Performance Manager | Facilitator of learning experiences, learning oversight, and professional development program management

  • Education

    • Western Governors University

      2020 - 2022
      Bachelor of Business Administration - BBA Human Resources Management
    • Ensign College

      2013 - 2016
      Accounting Accounting
  • Experience

    • Quomation Insurance Services

      Oct 2013 - Dec 2018

      Collaborated with customers at the management level to assess current needs, trends, and deficiencies in order to develop targeted onboard training.Hosted bi-weekly webinar training to upskill existing users.Created, organized, and edited training manuals and other educational materials.Scripted, recorded, edited, and uploaded instructional videos using TechSmith Camtasia.Designed and rolled out a new training program and curriculum schedule for sales and support personnel.Traveled to 6 trade shows a year to demo software products. Show less

      • Software Trainer

        Oct 2014 - Dec 2018
      • Implementation & Technical Support Specialist

        Oct 2013 - Oct 2014
    • LendingClub

      Jan 2019 - now

      Delivering learning experiences that engage new hires and support the continued development for our tenured population in customer service and collections.Passionate in facilitating company-wide personal and professional development trainings.Proudly involved in leading DEI efforts for Operations and ERG co-chair for LC's Asian American and Pacific Islander community.

      • Learning Performance Manager

        Mar 2024 - now
      • Sr Learning Performance Specialist

        Oct 2022 - Mar 2024
      • Learning Performance Specialist

        Jun 2022 - Nov 2022
      • Learning and Development Facilitator

        Jan 2019 - Jun 2022
  • Licenses & Certifications

    • WGU Micro-credential in Healthcare Management

      Badgr (now part of Instructure)
      May 2022
      View certificate certificate
    • WGU Micro-credential in Applied Business Skills

      Badgr (now part of Instructure)
      Mar 2021
      View certificate certificate
    • Gallup-Certified Strengths Coach

      Gallup
      Nov 2022
      View certificate certificate
    • Management Operating System Train the Trainer Certification

      The Center for Business Solutions
      Dec 2019
    • WGU Micro-credential in Management

      Badgr (now part of Instructure)
      Nov 2021
      View certificate certificate
    • Classroom Management Essentials

      Udemy
      Mar 2020
    • Equality Utah: LGBTQ Diversity in the Workplace

      Equality Utah
      Jul 2021
      View certificate certificate