Alexandra Labrada

Experience

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  Bloomin'​ Brands, Inc.

  Dec 2017 - Dec 2019

  Shift Lead

  Created a welcoming environment for guests as a team in a fast-paced, detail-oriented environment. Responsible for counting cash drawers and entering data for inventory purposes. Proficient in usage of software to track finances and pay employees using an online payroll system. Developed strong time management skills to streamline guest experiences while still maintaining high standards of service.

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  State Farm ®

  Dec 2019 - Oct 2022

  Able to demonstrate empathy and anticipate customers’ needs to resolve claim scenarios while providing Remarkable service. Learning agility in handling claims in all jurisdictions and quickly adapting to individual scenarios based on the needs and jurisdictional requirements of each claim. Proficient in the use of technology (on-demand messaging, email utilization, claim applications) to move claims forward with efficiency. Developed the ability to leverage claim handling skills and tactical skills to strategize the best approach to bring claims to resolution. Selected as Continuous Improvement team point of contact to share leading practices and strategy tools to help improve consistency in claim handling and set and achieve future goals. Show less

  • Claims Specialist

    May 2022 - Oct 2022

  • Claims Adjuster

    Dec 2019 - May 2022
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  Bauman Enterprises

  Oct 2022 - now

  Administrative Lead

  Bauman Enterprises is a shareholder of over 1000 gas and oil wells across Texas, Oklahoma, and Arkansas. Solely responsible for the transition of entire company’s documentation of owned property from paper to digital format while maintaining top standards of security and accuracy.Data entry and organization of all 1000+ owned properties in an online database using Microsoft Excel. Management of office space, including but not limited to proper organization, filing, and disposal of classified documents, and general office maintenance and upkeep. Show less

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  City of Garland Texas Sanitation

  May 2024 - now

  Department Representative