Dave Osborne

Experience

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  Mississippi Public Service Commission

  Aug 2002 - Jun 2010

  Programmer / Analyst II

  Design, build, debug, and deploy cross-platform Web applications for the Commission. Identify agency business processes that can be incorporated agency's web site and develop web-enabled applications. Design reports and screen layouts for web-based systems. Assist end-users with web site content management as required. Streamline forms for publication on the agency web site. Develop an IT departmental intranet site for document sharing. During 2009-2010, redesigned PSC / PUS websites from ground up. During 2009 designed ZaptheGap web application on PSC website from ground up.Make any corrections and modifications to agency's primary database, CTS (Consolidated Tracking System), and various other database applications; produce major revision changes as needed; provide user any technical documentation on updates; perform administration related to logins, users, and access to the database management system as needed, in accordance with directions from the DBA. During 2003-2004, helped create the internal No Call application from the ground up. During most of 2006 - 2010 served as DBA.Maintain the scripting software for all domain users. Adjust network related power systems to meet the demands of the growing infrastructure. Build new virtual servers using VMWare & ESXi version 4.0 software. Adjust resources for production virtual servers as required. Assist the Network Administrator in installing new hardware equipment. Assist the Backup Administrator in maintaining good backups of all systems and related data.Answer helpdesk calls from end users when issues arise with systems they use or local / remote PC hardware problems. Perform hardware related maintenance on PCs, Notebooks, Scanners (digital senders), and Printers. Setup and configure new hardware / software for the end users as needed. Repair / replace defective hardware as needed. Upgraded software as needed. Assign cell phones to users when requested by their supervisors. Show less

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  Mississippi State Personnel Board

  Jun 2010 - Jan 2012

  Database Administrator

  Make any corrections and modifications to agency's primary database related to statewide personnel tracking. Create and modify SSIS packages in MS SQL Server for data entry from mainframe. Make any corrections and modifications for other agency related databases including job applications (prior to June 2011) and leave related information for agency; maintain login / password information for leave database. Designed web application (.NET) for interaction with job classification database until agency outsourced all job application processes including job classification database (June 2011).Maintain and adjust security access to various systems and other software applications for all domain users. Adjust network related power systems to meet the demands of the growing infrastructure. Monitor the power systems' software to keep it operating correctly and to keep interruptions to a minimum. Monitor AC unit software to keep it operating correctly and to keep interruptions to a minimum. Build new virtual servers using VMWare & ESXi version 4.1 software. Adjust resources for production virtual servers as required. Assist the Network Administrator in installing new hardware equipment. Assist the Network Administrator in setting up new domain users via Active Directory. Assist the Email Administrator in setting up new email users via MS Exchange. Maintain MSPB website using Umbraco software during times when Programmer position is unfilled. Manage Replay backup systems for all networked servers (production and DR site). Help maintain classroom equipment including PCs, projectors and AV devices.Answer helpdesk calls from end users when issues arise with systems they use or local / remote PC hardware problems. Perform hardware related maintenance on PCs, Notebooks and multifunction Printers. Setup and configure new hardware / software for the end users as needed. Repair / replace defective hardware as needed. Upgraded software as needed. Show less

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  Texas A&M University

  Jan 2012 - now

  IT Manager IV

  Manage the IT department for the Office of Safety and Security (SASE) which includes University Police Department (UPD), Environmental Health and Safety (EHS), and Building Access (BA) for Texas A&M University (TAMU). I also support the TAMU employees at the Emergency Operations Center (EOC) for Brazos County.Supervise two current IT employees. Report directly to assigned individuals from each of the SASE / MAS departments. Responsible for the purchasing and receiving for any IT related hardware / software for the SASE / MAS departments.Work closely with other IT managers in the Operations domain (migration in 2012) for the University including maintaining the domain and related disaster recovery systems. Maintain the server hardware (Dell) / software (Hyper-V / Server 2008 R2 - 2016) along with the related department systems / servers. Those include SQL, Web, DNS, DHCP, File / Print, and other servers. The systems include Computer Aided Dispatch (CAD), Report Management System (RMS), QueTel Inventory Tracking, WatchGuard recording in the patrol cars, Safety Vision personal cameras on the officers for the UPD and various MySQL databases / applications for EHS.Implemented the Hyper-V setup that is currently the infrastructure for the SASE / MAS. The current setup consists of 3 host servers in the primary site, 2 at the DR site and Compellent SANS. This replaced the aging configuration I setup when starting. Backups are handled by Rapid Recovery from Dell / Quest. This replaced the AppAssure from Dell setup I also started.Created a detailed DR plan for UPD in early 2014 with updates and testing scheduled throughout the year. Failover testing occurs in early January each year with the first full test set for January 2015.Assist Sungard (now Superion) in updating the CAD / RMS systems on an annual basis. Show less