
Katie Brown Snapp
Administrative Assistant

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About me
Early Career Enthusiast | Learning & Development Champ | Iced Coffee Dependent
Education

Keller Graduate School of Management of DeVry University
2014 - 2016Master's Degree Human Resources Management
West Chester University of Pennsylvania
2008 - 2012Bachelor's degree MarketingActivities and Societies: Tau Beta Sigma, Formal Event Planner 2011-2012 West Chester University Marching Band
Experience

Communication Graphics, Inc.
Sept 2012 - May 2014Administrative Assistant• Manage and route calls from more than 30 vendors and clients to their respective Production Coordinator• Proofread clients’ mailings including Comcast, Comcast Business Class and Pearson Vue• Receive process and ship on-air birthday cards to Sprout TV. Verify the accuracy of nationwide cards data and forward to Sprout’s studio in a timely manner• Enter data daily which includes viewing customer account numbers, addresses, etc.

Philadelphia Orchestra Association
Sept 2014 - Feb 2015Human Resources Intern-Assist in developing a standard operating procedure for both the front desk and ongoing human resource internship. -Aid in scheduling phone screens, in person interviews, and other events via Outlook.-Support the Gifts and Services department with processing donor gifts in Tessitura.-Assist in open enrollment for 60 office staff and 100 musicians my manually editing spreadsheet on a rolling basis

Mars Drinks
Feb 2015 - Sept 2016Sales Support RepresentativeSales Support-Be a first point of contact via email and phone for customer orders, issues, and general questions.-Interact with various departments to resolve issues, including Quality, Finance, Marketing, Distribution, etc. -Utilize SAP in order entry, credit memos, complaints, etc.Project Management-Act as the lead point of contact for Vistar, one of our largest distributors spanning 10+ locations nationally and streamline their process to eliminate issues.-Execute the new Salesforce lead generation program by reaching out to new leads, via phone, to gather and determine basic needs in order to connect customers with one of 20+ sales managers in the US or Canada Show less

Drexel University
Sept 2016 - Jul 2019Cooperative Education AdvisorCaseload Management and Advising• Advise 300+ business and sport management students annually through the development of their interviewing skills, the creation of application materials, job search strategies, and how to navigate and self-advocate in the workplace as a first-time employee• Foster Relationships with 150+ employers through open communication and site visits to ensure they meet recruiting deadlines, post robust and accurate job descriptions, extend appropriate and compliant offers, and communicate student feedback to ensure a meaningful work experience.• Communicated expectations to students and employers very clearly through detail-oriented messaging via email and infographics.• Utilize Excel and VLOOKUP to organize all program data such as application and interview numbers, salary, and pairing results. Communicated this information to individuals through Mail Merge emails.Program Management• Served on the Reimagining Employer Engagement committee to create new opportunities to connect our students and employers in more engaging ways.• Surveyed student via Google Forms to get insight into how they want to connect with employers, what is important to them, and why there are not currently engaging with current programming.• Coordinated all logistics with on-campus Saxby’s and employers to deploy new “Relation-Sips” Coffee Chat initiative that meets students need by bringing employers into the student space to promote their positions and increase their brand.• Acted as the liaison between the co-op team and the Close School of Entrepreneurship to advertise the Entrepreneurship Co-op Program to students. Created communications, gathered all application materials and determine eligibility, and sat on the selection committee to determine who received funding. Show less

Young Involved Philadelphia
Sept 2017 - Nov 2017Board Prep Program - Fall 2017 CohortBoard Prep is a comprehensive training program for young professionals interested in joining nonprofit boards. The program covers boards overview, strategic planning, fundraising, community engagement, legal & ethical responsibility, financial management, and board diversity.The program is run by Young Involved Philadelphia (YIP), a nonprofit that builds relationships and increases civic engagement to empower and connect young Philadelphia

Temple University
Jul 2019 - Mar 2021Career CoachAdvising• Coach students across all majors in 1:1 appointments to discuss various career readiness best practices in the fields of career exploration, application materials, job search strategies, interview techniques, LinkedIn optimization, etc.• Train to become certified in the Strong Interest Inventory and Clifton StrengthsFinder to be able to advise students in new ways while promoting the Career Center around campus.• Act as the liaison to the STEM fields by assisting campus partners with career fairs, workshops, and STEM specific drop-in hours to increase demographic specific engagement and opportunities.Training and Programming• Lead a 7-person social media committee focused on developing a long term strategy and subsequent episodic content calendar to increase student engagement on Facebook, Twitter, and Instagram.• Create transitional plan and materials, such as a social media branding kit, to assist student workers as they inherit all social media responsibilities.• Develop engaging in-person and virtual workshops to engage groups of students in learning the basics and how to execute career readiness basics• Partner with alumni relations to create programming geared towards more seasoned professionals. Working to deliver programs via Instagram Live. Show less

Publicis Health
Mar 2021 - Apr 2023Talent Programs AssociateInternships & Campus Recruitment·Create SmartRecruiters job postings and SparkHire video interviews on an annual basis for 30+ internship roles taking place in our New York, Philadelphia, and Chicago offices.·Manage candidate life cycle for 10+ positions; go through application materials, watch video interviews, communicate with hiring managers and recruiting coordinators, and send offers.·Responsible for all communications sent out internship cohorts regarding our Mix & Mingle, their first day, expectations, etc.·Plan an in person volunteer event across 3 cities by booking time slots, securing transportation, and communicating donation requirements to support Publicis Health's CSR initiative. Manage campus relationships to attract talent; go to career fairs, speak in classes, pilot new boutique campus recruitment initiatives, etc.Learning & Development·Act as the single Super User for our learning platform, Marcel, by making classes, learning paths, and managing communication for all of our local and vendor run in person/virtual sessions.·Revamped our internal learning programs, Early Careers and Mission 650, to more effectively track learning while making the program navigation easier for participants.·Run enrollment data on a weekly/monthly basis to determine needed promotional efforts.Collaborate with a team of 4 to develop and execute an in house Early Careers conference complete with panels, keynotes, and speed networking Show less

Correlation One
Mar 2023 - Dec 2024Career Success Coach- Conducted 1:1 meetings with Amazon frontline workers (fellows) enrolled in 16-week training program with the ultimate goal of transitioning into a new career. Programs supported: Computer Support Specialist and Cyber Security- Post on Slack weekly to discuss various career development content such as interview tips, information about references, networking, and more- Found creative ways to increase fellow engagement- Grade and provide feedback on a 4 part career development project- Tracked fellows' progress and job placement outcomes using Google Sheets Show less

Publicis Groupe
Apr 2023 - Dec 2023Senior Associate, Talent- Serve as the first point of contact for 450+ employees regarding general employee questions and concerns regarding benefits, policies, and procedures.- Own the new hire onboarding process through effective new hire and manager communication, timely launch and completion of background checks and I9s, and delivering orientation.- Streamlined Employee Recognition Program by developing efficient communication strategies, optimizing gift payouts, and establishing strong partnerships with vendors.- Conduct exit interviews for voluntary terminations to gain useful feedback aimed to decrease future turnover.- Manage the employee leave process through 1:1 meetings, communication with benefits, and communicating leave offerings at a Groupe and state level. Show less

Veolia Water Technologies & Solutions
Jan 2024 - nowEarly Career Learning Coordinator
Licenses & Certifications

DYNAMIX® Personal and Team Performance Certification Program: Assessments, Training and Coaching
DYNAMIX® Team PerformanceJun 2024
Career Coach Intensive
National Association of Colleges and EmployersDec 2019
Strong Interest Inventory
The Myers-Briggs CompanyAug 2020
Volunteer Experience
Color Guard Instructor
Issued by The Reading Buccaneers
Associated with Katie Brown Snapp
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