Andrew Logan

Experience

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  London Probation

  Apr 2001 - Oct 2008

  London Probation is a criminal justice organisation with 3,000 staff, managing records on about 43,000 active cases at any time.Responsible for all aspects of Information and IT Security including all policies relating to London Probation’s membership of the Government Secure Intranet (GSI) community.Responsible for ensuring London Probation is responding appropriately to all information requests including those processed under the Data Protection Act and the Freedom of Information Act. Oversaw a programme of, and conducted some, information security audits on London Probation business units. Designed and implemented secure electronic communications methods between London Probation and all of its partners and stakeholders.Advised system designers to ensure new system designs met CESG standards in preparation for accreditation. Show less Line Managed 4 IT Managers. Each Manager is responsible for providing equipment, connectivity for and expert advice to an Operational Director and the Director’s Senior Management Team. Each Manager covered an area containing 20-30 offices and 600-750 staff.Line Managed 2 IT Support Specialists. One was an expert in Lotus Notes Administration. The other was a specialist in support of Microsoft Office Applications and AD design and implementation.Reviewed and advised on all aspects of IT services for London Probation. Represented the interests of London Probation in national forums for IT Service Management and Information Security. May – August 2005, 1 of 6 technical assessors reviewing and scoring rival final bids for the National “OMNI” contract, a minimum 6.5 year, £25M/yr outsourced IT contract for the National Probation ServiceProject Managed the introduction of an Oracle Business Intelligence based Management Information System. Show less Managed a team that changed through the different phases of the project with between 6 and 24 staff working full time or for the majority of their time on delivering the project. Worked within the Prince2 standard throughout. Awarded the first ever London Probation High Achievement Award for delivering the project successfully.The project replaced approximately 200 servers based in local offices with 2 linked data centre servers. It replaced or reconfigured 3000 PCs and laptops and 800 printers in 130 locations. Operating Systems, email and office software were all upgraded as part of this process and security measures improved. All users were trained in the use of the new system before they and their data were migrated. This project was part of a national programme for Probation and was delivered in co-operation with nationally appointed suppliers who physically put the new hardware on desks.The project had work streams for:Application Development; Datacentre Preparation; User Accounts; Training; Logistics; Roll out (Technical); Roll out (User Support); Assistive Technology; Communications; HQ.At the outset of the project I identified a change to the previously planned way to implement a legacy case management system that saved the project £250,000 in reduced hardware costs for a development effort of less than £20,000. Show less

  • Information Security Manager

    Oct 2007 - Oct 2008

  • IT Service Delivery Manager

    Oct 2004 - Oct 2007

  • Technology Upgrade Project Manager

    May 2003 - Sept 2004

  • IT Systems Manager (NW Area)

    Apr 2001 - Apr 2003
• 

  Ministry of Justice UK

  Oct 2008 - now

  Provide expert advice to the Application Support team on the operation of the National Delius application.Provide expert advice to the Transforming Rehabilitation (TR) Programme on the capabilities of National Delius. Provide an informed view on potential changes in National Delius to support the TR programme.Specify Design Changes. Review High Level Design documents with proposed changes. Manage stakeholder engagement on design changes. Review proposed test scripts. Work with users on ad-hoc testing. Provide Business input to Design Review Boards.Approve reference data and other configuration changes to the live application. Show less Represent the interests of the technical community within the 35 Probation Trusts to the PCMS Project.Identify and specify changes to the National Delius application to enhance it for the benefit of Probation staff.Assure designs for the application itself, for the migration tools and for technical fixes to resolve issues caused by differences in source databases that the tools are being used on.Support the implementation of National Delius in each Trust providing informed advice on mapping, reference data and functionality before and after each migration.Engage with senior managers within Trusts ahead of migrations to ensure that the National Delius product and the way in which it will be delivered are understood.Engage with the wider Probation community through the user group to get their input into and assurance of proposed changes and to explain the changes as delivered. Show less

  • Product Manager

    Dec 2016 - now

  • Business Technical Manager - National Delius

    Oct 2013 - Dec 2016

  • Business Technical Manager - Development

    Oct 2008 - Oct 2013