Katy Moseley

Experience

• 

  GE Aviation

  Aug 2011 - Nov 2017

  Technical role providing support to the repair workshop on a range of products, including Electro/Mechanical and Electronic. Strong communication skills demonstrated through regular customer briefings and correspondence; conveying often complex technical detail through a concise, articulate approach. Apprentice mentor, supporting year 3 apprentices achieve NVQ Level 3.• Lead and support in-service investigations, liaising closely with customers and other third parties, ensuring correct processes and tools are used to identify root and direct causes and implement corrective actions. • Interpret, create and amend technical publications, diagrams and maintenance data to ascertain failure modes and provide support to the repair workshop. Focal point for technicians’ issues and questions; driving them to quick resolution. Use of relevant IT systems including Windchill and Oracle ERP applications.• Compilation and presentation of technical information to internal departments and external customers. Verbal and written briefs provided, both in person and via online tools and with use of appropriate visual aids.• Designed, validated and implemented test fixtures to increase repairs productivity; reducing turnaround time and costs within GE repair business. Carried out analysis into scale of issue, presented rationale for change and proposed solution to customer engineering focal for approval.• Work to rigorous standards in a dynamic environment. Familiar with Part 145 and Part 21 regulatory regime requirements and ISO 9001 approved QMS. Show less Technical role maintaining and repairing military displays. Liaising with internal departments to ensure the repairs were completed on time and to the customer requirements, including working closely with the engineering department to ensure correct documentation is in place. Participating in various aspects of the team’s focal roles including: Quality, Chemicals and Lean-Cost-Out. • Identify and repair customer reported faults with the aid of ATE.• Assist in technical in-service investigations, including testing witnessed directly by the customer and dealing with customer questions.• Prepare quotes and repair schedules for customers.• Ensuring all customer units are repaired to a high standard.• Adherence to company specifications and technical drawings Show less HNC apprenticeship scheme developing the technical skills needed to work in the engineering environment. Other activities of the apprenticeship scheme included; Apprentice Committee, where issues raised by fellow apprentices were discussed and solutions found. Also supported the running of school engineering events to encourage students from year 7 and upwards to get involved with engineering. Events including; mock interviews, challenges and stalls at career events. • Programme of study blending classroom learning with practical workplace experience. • Rotations around the GE Aviation Cheltenham Business including experience of finance, TE and engineering to develop a comprehensive overview. • Leading tours for visitors from other areas of the business, giving them a full understanding of how the Aviation business operates.• Learning, understanding and implementing Aviation regulations to the repair side of the business. Show less

  • Repair Support Engineer

    May 2016 - Nov 2017

  • Repair Workshop Technician

    Aug 2014 - May 2016

  • Advanced Manufacturing Apprentice

    Aug 2011 - Aug 2014
• 

  Ontic

  Nov 2017 - Aug 2018

  Repair Support Engineer

  Technical role providing support to the repair workshop on a range of products, including Electro/Mechanical, Gyro and Barometric. • Interpret, create and amend technical publications, diagrams and maintenance data to ascertain failure modes and provide support to the repair workshop. Focal point for technicians’ issues and questions; driving them to quick resolution. • Compilation and presentation of technical information to internal departments and external customers. Verbal and written briefs provided, both in person and via online tools and with use of appropriate visual aids.• Work to rigorous standards in a dynamic environment. Familiar with Part 145 and Part 21 regulatory regime requirements and ISO 9001 approved QMS. Show less

• 

  GE Aviation

  Aug 2018 - Sept 2020

  Avionics & Power Systems Training

  Technical role providing training on GE Aviation products to internal and external customers. These products include Electro/Mechanical instruments and Electronic displays. Training courses are taken from concept through development to delivery at both GE Aviation and the customers’ location.• Design, develop and deliver technical training to external customers.• Design, develop and deliver internal manufacturing new build training to new employees.• Trained in Human Factors in order to deliver Human Factors training to the repairs business. Developed and implemented a new online package for refresher courses, saving the business on hours required for training.• Demonstrating ability to deliver complex technical information at a level appropriate for the audience, using a variety of visual aids. Show less

• 

  Pennant International Group Plc

  Mar 2021 - Jan 2022

  Support Engineer
• 

  GE Aviation

  Jan 2022 - now

  Product Support Engineer