Pete Henderson

Pete Henderson

Process Supervisor (last position held at SMUD)

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location of Pete HendersonCary, North Carolina, United States

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  • Timeline

  • About me

    Manager, Products & Services Macro Wireless at Duke Energy Corporation

  • Education

    • C. K. McClatchy High School

      -
    • University of Phoenix

      2001 - 2004
      BS Business Management

      Graduated with Honors

    • American River College

      1996 - 1999
      AA Business

      Graduated with Honors

  • Experience

    • Sacramento Municipal Utility District

      Aug 1987 - Jun 2006
      Process Supervisor (last position held at SMUD)

      Led staffs ranging from 14 to 153 which included Distribution System Operators, Service Dispatchers, Cable Locators, Mappers, Line Foremen/wm and an Office Technician with overall responsibility for Distribution System Operations.* Developed comprehensive training program for Distribution System Operators* Created Emergency Operations Plans for entire organization* Streamlined USA/One Call process through use of automation * Eliminated backlog of new Streetlight requests through process redesign* Partnered with the Builders Industry Association to streamline the Subdivision design process* Wrote and managed 7 different Design and Construction contracts valued at over $15 M* Developed scheduling process for all Local Agency/Line Capacity projects* Developed Storm Response process and associated documentation for restoring Distribution Service in emergency situations* Created Dynamic Crew Scheduling process to meet high volume of workload with existing resources Show less

    • University of North Carolina at Chapel Hill

      Jan 2006 - Jan 2007
      Power Distribution Tech II

      Led a crew of five in building and maintaining the University’s electrical distribution and lighting systems * Organized shop and created tool room* Eliminated 9 month backlog of preventative maintenance orders* Provided mentoring and leadership to less experienced Line Technicians

    • North Carolina State University

      Apr 2007 - Feb 2008
      Power Distribution Supervisor

      Led a team of 9 Lineworkers and Generator Technicians in the design, construction and maintenance of the University’s medium voltage electric distribution system.* Developed naming convention and standard for all field equipment* Created Field Training Manual for all shop personnel * Developed 5 year plan for system improvements to minimize future outages* Instituted shop safety program including monthly safety meetings

    • Progress Energy

      Mar 2008 - Jan 2009
      Sr. Account Executive

      Serve as a single point of contact for all large commercial, industrial and government accounts in two counties* Successfully recruited several new customers to company's service territory * Developed positive relationships with customers including business, community and government leaders* Successfully completed Certified Energy Management training program

    • DNV GL

      Apr 2009 - May 2014
      Senior Consultant

      Responsible for the day-to-day operations and management of a Commercial and Industrial energy efficiency program for a large investor owned utility.

    • Duke Energy Corporation

      May 2014 - now

      Responsible for the profitability, strategic direction, operation, construction, maintenance, billing, customer satisfaction, governance, compliance, sales and marketing oversight of the Macro Wireless Business Unit across all Duke Jurisdictions. Manage Duke's wireless attachment business focused on promoting collocation on Duke's lights, poles & towers needed by wireless carriers for capacity to keep up with growth in data usage and to accommodate new communication technologies. Responsible for overseeing the development of new programs, products and services offered to residential and non-residential customers throughout the Duke Energy service territories. Theseprograms and services include: new or modified Demand Side Management and Energy Efficiency programs; new or modified non-regulated services; new technology offerings; new rates; new payment options; or any other service that might enhance the customer experience.

      • Manager, Products & Services Macro Wireless

        Mar 2021 - now
      • Sr. Products and Service Manager, Digital Infrastructure

        Jul 2017 - Mar 2021
      • Sr. Product Developer

        May 2014 - Jun 2017
  • Licenses & Certifications

    • Certified Demand-Side Management Professional

      Association of Energy Engineers
      Dec 2013
    • Certified Energy Manager

      Association of Energy Engineers
      Dec 2009