Trevor Lowe, CSPO

Experience

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  ESM

  Mar 2008 - Feb 2010

  Admissions Coordinator

  Contacting current and potential students to assist them in the enrollment process. Scheduling admissions and financial aid appointments with potential students.Assisting students in the completion and billing of financial aid programs.

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  Ecommerce, LLC

  Feb 2010 - May 2016

  Develop solution based strategies and business proposals that support the organizationShape, design, and plan specific service lines in various product and solution areasAct as visionary and strategist for many solutionsSurvey market landscape for solution insights, direction, vendors, and methodsProvide expertise to identify and translate business goals into system requirementsServe as a subject matter expert to help identify business development opportunitiesIdentify areas of concern Provide high level end to end solutionsInterface with internal and external technical resourcesCollaborate with subject matter experts, project managers, and other resourcesAssist in obtaining estimations, overall implementation plan, and serve as project leaderOversee aspects of the development lifecycle from project conception to delivery Show less High Level Technical Support Including HTML, PHP configuration, beginner Javascript, Advanced DNS routing, Cloud Server Configuration, Mail Server Configuration, Mail Client Configuration, MySQL setup, MSSQL setup and maintenance, Domain Management, SSL configuration, and Advanced Hosting Configuration.Led 3rd shift, 2nd Shift, and eventually 1st shift employees in completing daily duties including help-desk ticket and telephone support queues. Provided specialized training to all department employees in email client configuration, ASP.net troubleshooting, and SSL configuration. Provided second tier support for Manager Escalations and advanced support VPS and Cloud server configuration needs. Show less

  • Strategic Enterprise Business Analyst & Project Coordinator

    Apr 2015 - May 2016

  • Business Analyst

    Apr 2013 - Apr 2015

  • Junior Business Analyst

    Feb 2012 - Apr 2013

  • Customer Relations Shift Leader

    Feb 2010 - Feb 2012
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  Resource/Ammirati, An IBM Company

  May 2016 - Sept 2017

  Business Analyst

  • IBM ILC Labor Claiming System Integration Project Planning and Requirements Analysis• Lead business and application analyses and problem solving related to digital experience design• Review and provide input to Statements of Work/Project brief documents to elicit requirements• Translate wire frames and creative layouts into functional and non-functional requirements• Effectively communicate with internal teams and external clients to deliver functional requirements • Provide advice, support and analysis to the teams in helping achieve project success• Lead the identification and documentation of processes that can be standardized Show less

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  IBM iX

  Sept 2017 - Aug 2018

  • IBM ILC Labor Claiming System Integration Project Planning and Requirements Analysis• Lead business/application analysis and problem solving related to digital experience design• Review and provide input to Statements of Work/Project brief documents to elicit requirements• Translate wire frames and creative layouts into functional and non-functional requirements• Effectively communicate with internal teams and external clients to deliver functional requirements • Provide advice, support, and analysis to the teams in helping achieve project success• Lead the identification and documentation of processes that can be standardized Show less • IBM ILC Labor Claiming System Integration Project Planning and Requirements Analysis• Lead business/application analysis and problem solving related to digital experience design• Review and provide input to Statements of Work/Project brief documents to elicit requirements• Translate wire frames and creative layouts into functional and non-functional requirements• Effectively communicate with internal teams and external clients to deliver functional requirements • Provide advice, support and analysis to the teams in helping achieve project success• Lead the identification and documentation of processes that can be standardized Show less

  • Senior Business Analyst

    Dec 2017 - Aug 2018

  • Business Analyst

    Sept 2017 - Dec 2017
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  Strive Consulting

  Aug 2018 - Oct 2019

  Senior Ecommerce Analyst - Scotts Miracle Gro
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  IGS Energy

  Oct 2019 - now

  Senior Business Analyst