Tomas Ignacio Batto Rovillard

Experience

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  McDonald's

  Jul 2015 - Dec 2015

  Junior

  Experience in cash handling, cashier duties, customer interaction, cleanliness, and cooking.

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  Parque Municipal Manuel Belgrano (ex KDT)

  Jan 2016 - Feb 2016

  Administrative assistant

  Temporary hiring position located at the entrance of the municipal park, responsible for handling money as well as customer service and management.

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  EIDOS Global

  Mar 2016 - Mar 2018

  Administrative Assistant

  -Supplier payment and invoicing management.-Internal expense control.-Assistance in the preparation of the organization's annual balance sheet.-Banking procedures.-Procurement of shipping and transportation services.

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  SYNCRO VR

  Jan 2017 - Mar 2020

  Technician

  Experience in handling virtual reality headsets and Oculus Rift and Vive (HTC) equipment. Primarily involves hardware and software maintenance, setup of equipment, and customer service both in-store and at events.

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  EIDOS Global

  Jun 2021 - Aug 2024

  -User and license management, including the setup/deactivation of new users, roles, profiles, permissions, public groups, OWD, and sharing rules.-Identify unused or underutilized platform functionalities.-Management to enhance data quality, implementing rules and automation as needed.-Proactive system maintenance, including security reviews, version updates, health checks, and optimization.-Development and implementation for data management in HR, sales, and project areas.-Creating a platform roadmap and defining priorities, in collaboration with stakeholders.-User support request management. Show less

  • IT Member

    Dec 2021 - Aug 2024

  • Salesforce Administrator

    Dec 2021 - Aug 2024

  • Administrative Analyst

    Jun 2021 - Dec 2021
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  Emergencias SA

  Aug 2024 - Feb 2025

  Salesforce Consultant

  Salesforce Environment Management and Configuration:Design and development of objects, fields, and layouts.Configuration and maintenance of security rules and access controls.Integration with SAP and Salesforce.Service and Sales Cloud.Process Automation and Optimization:Design and implementation of flows, approval processes, and validation rules.Automation of business tasks.Identification of improvements in commercial processes.Improvement of established workflows for users.Data Management and Report Generation:Use and import of data with Data Loader and Salesforce Inspector.Creation and design of dashboards.Building reports for the business.Analysis, Documentation, and Project Management:Documentation of requirements and performing tests.Definition of business cases and writing requirements.Management of incidents and status monitoring.Agile methodologies (Scrum) and management in Azure DevOps. Show less