Vj Doon

Experience

• 

  Winthrop-University Hospital

  Oct 1995 - Jan 2001

  Customer Service Specialist/Medical Billing
• 

  Garden City Dermatology

  Feb 2001 - Jul 2004

  Medical Billing Supervisor
• 

  Mt Sinai Medical

  Jul 2004 - now

  • Senior Billing Expediter/Scheduling Coordinator 11

    Apr 2010 - now

  • Senior Billing Expeditor

    Jul 2004 - Apr 2010
• 

  Weill Cornell Medicine

  Apr 2017 - now

  Sr. Patient Access Coordinator

  Responsible for front-end revenue cycle processes, which include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments, as applicable, also discuss patient’s responsibility for paymentsVerifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.Registers patients within the practice management system. Completes full registration for new patients and eligibility verification for all appointments/procedures. Resolves registration issues prior to patient appointment to ensure smooth check-in.Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application. Educates patients about the patient portal and encourages patient participation. Distributes informational and specialty-specific educational brochures. Identifies areas of improvement for the front desk and office flow.Assists in the training of new staff members in the practice’s standard of operations policies regarding patient care and billing related activities. Monitors schedules for wait lists, re-schedules and cancellations. Recommends improvements to workflows to ensure maximum schedule utilization. Show less