Raoul O'Brien

Experience

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  Wilson Hartnell

  May 2016 - Aug 2016

  Summer Intern

  - I Maintained client relations with notable clients being An Post, AIB and Electric Ireland.- I Assisted In the development of a marketing proposal for AIB’s sponsorship of GAA and presented this proposal to the marketing team. -I Assessed sponsorship and marketing campaigns based on PR coverage values and updated databases related to campaign coverage. - I Carried out a weekly ring-around to stakeholders, newspapers and journalists to ensure reception of information related to our campaigns which led to a 3% increase in conversion rate of leads. - I Interacted and communicated with colleagues and assisted in brainstorming sessions regarding potential marketing campaigns and methods for improving current projects. Show less

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  Movies@Dundrum

  Feb 2017 - May 2017

  Retail Assistant

  My Roles included: - I Maintained workstations and other kitchen areas to an expected level of hygiene. - I Communicated and collaborated with colleagues to ensure timely and correct preparation of customer orders. - I Assisted in managing stock levels, calculating till and liaised with other management to maintain suitable levels of stock. - I ensured that movie screens were maintained to a suitable level of hygiene, whilst sticking to a tight schedule. - I worked on the till serving customers in a prompt and friendly manner. - I Handled cash and till floats.- I Answered telephone inquiries and dealt with customer complaints. - I served food, drinks and ice cream to customers in a prompt and efficient manner. - I performed safety checks on screens and identified and removed customers who were causing issues and complaints. Show less

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  Scieu Italian Coffee

  May 2017 - Aug 2017

  Retail Assistant

  Scieu is a premium level coffee chain in Vancouver. - I maintained workstations and other kitchen areas to an expected level of hygiene. - I communicated and collaborated with colleagues to ensure timely and correct preparation of customer orders. - I assisted in managing stock levels, calculating till and liaised with other Scieu stores to maintain suitable levels of stock throughout all 6 stores. - I assisted the chef with food preparation and cooking in high pressure situations. - I worked on the till serving customers in a prompt and friendly manner. - I handled cash and till floats, plus ordered change when required. - I answered telephone inquiries and dealt with customer complaints. Show less

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  Radisson Blu

  Jun 2018 - Sept 2018

  Assistant

  - I delivered a consistently high level of customer service and maintained a safe and pleasant working environment. - I consistently maintained an accurate cash drawer during hotel functions.- I developed an efficient work pace maintaining customer satisfaction.- I ensured that the bar area was maintained to a suitable level of hygiene. - I monitored client behavior and preempt individuals from becoming disorderly during hotel functions. This has led to a reduction of unwanted incidents over the last two months.- I set-up the function rooms for weddings, corporate events and funerals in an organized and professional manner. Show less

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  KPMG Ireland

  Sept 2018 - Nov 2019

  - Placed on property asset management team within the restructuring division, working with an array of clients including AIB, KBC, Pepper and Link.- Assisted in the management of over 500 properties. - Liaised with real estate agents, solicitors and contractors to bring properties to market within short time frames. - Performed funding requests and sales/auction recommendations to clients. - Arranged for the timely payment of invoices and ensured all legal & statutory duties are fulfilled (DOA, Insurance, RTB, BER)- Instructed and reviewed various types of valuations (short form excel, red/blue book). Show less

  • Property Coordinator

    Feb 2019 - Nov 2019

  • Data Analyst

    Sept 2018 - Feb 2019
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  Zurich Ireland

  Mar 2020 - Dec 2020

  Agency Administrator

  • Placed in the Agency Department within Zurich Life.• I assisted in the stakeholder management of over 2200 Brokers with whomZurich Life have a business relationship.• I processed monthly & quarterly tasks, which includes the commissionpayment often amounting to several million euro to the German, Italian,UK & Irish markets.• I ensured that all queries from distributors in relation to their agreementwith Zurich Life are recorded and handled in a timely and efficientmanner.• I assisted in the cancellations and transfers of business betweendistributors across all territories.• I performed valuations of companies based on a wide range of data andintangibles and presented these cases to management.• I assisted in the vetting of new agency applications and provide casestudies to management as to whether they are suitable businesspartners.• I dealt with ad-hoc queries from a wide range of stakeholders, such asauditors, brokers and other teams within Zurich.• Within this role, I was thrust into the unique position of having to meetseveral members of my team and learn most aspects of the roleremotely. Show less

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  Cognizant

  Dec 2020 - May 2022

  Pitch Strategy Analyst

  - Understand the client brief, and create an in-depth research report on potential targets in the cloud computing industry in the EMEA market. - Analyze industry trends and market developments to develop an understanding of issues these organizations are facing. - Present these findings to clients and management- Develop a deep-rooted knowledge of and expertise in industry verticals and cloud products / solutions.- Coordinate with Clients, Editors, Partners and Customer Engineers to ensure smooth flow of work, from the time of work order initiation. - Mentoring new analysts with research requests, establishing processes to bring them to scale.- Drive new business opportunities through reaching out to various stakeholders and matching them to solutions that we offer - Liaise with industry leaders to identify current developments within specific industry verticals and share findings with the team through a by-weekly newsletter. - Selected in a team of two to evaluate new joiners and assess their training workloads. Show less

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  Salesforce

  May 2022 - now

  - Responsible for managing 200+ Salesforce Consulting Partnerships across the EMEA Nordics Market.- Develop and nurture executive level relationships to establish Salesforce as a primary solution offering across our partner network. - Enable and activate existing partners through training, planning, joint selling activities. - Work with partners on go-to-market activities such as events, campaigns and sponsorship initiatives in order to drive new business opportunities. - Develop and drive cross functional initiatives to enable partners to support our full product offering and regional go-to-market.- Align partners to internal processes across pre sales and project delivery to increase win rates and maximise customer satisfaction.Achievement: FY24 Peak Performer Club FY24 Quota attainment 240% Show less

  • Senior Partner Scale Executive

    Aug 2024 - now

  • Partner Advisor Nordics

    May 2022 - Aug 2024