Tatiana Zadiraka

Tatiana zadiraka

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  • Timeline

  • About me

    Senior IT Project manager | Change manager | Product development | Business Analyst | SAP Consultant

  • Education

    • Moscow institute of physics and technology (state university) (mipt)

      1992 - 1998
      Master's degree
  • Experience

    • Oktall

      Jul 2001 - Sept 2006
      Full-stack developer, database architector and administrator

      Information System development for government program “State Realty Certificates” of supplying military personnel of real estate for their service.Database design, development and administration: DB2 on Linux system. The database contained more than 120 tables and considers variable business logic using triggers, stored procedures, UDF, etc.Back-end and Front-end development using Perl, HTML, JavaScript.Among the tasks of the IS:- accounting of the people with members of their families, documents and ranks; - managing and control all the stages of getting certificates for calculated subsidy and it’s realization;- automatic documents and data exchange between IS and various responsible departments including military service ministries and most popular banks.- providing full-time available secure interface for operators and administrators of IS with own authorization and privileges policy.- providing automatic reports, including weekly reports to Government.- maintaining daily database backup.- providing all descriptions and documentation. Show less

    • Cegedim

      Sept 2006 - Apr 2008
      Call center operational manager

      “Cegedim” provides CRM/ITMS-solutions based on database “Doctors of Russia” for pharmaceutical companies. Call-center collects data from medical organizations of their personnel and fulfill database, conducts marketing researches for pharma companies. I managed 32 operators divided on groups lead by supervisors, database administrators and developers.Professional tasks and responsibilities:- Developing strategies and quality control of the operators work, workload and effectiveness measurement.- Customers support.- Database analyzing, report and statistic creation.- Analyzing existing management processes for optimization and improvement purposes.- Department budgeting and transparent motivation systems developing.- Full cycle marketing research setup by request of pharma companies.- Analyzing Front-End (for prospective clients) and Back-End (for existing clients) activity with Sales and Client Service departments, presentations preparing.- Prepare various statistics for marketing purposes.- Direct reporting to head office.Achievements:- 30% operators efficiency growth with minimal addition cost;- data quality improvement;- successful departments joining in global companies merging process;- setup trusting and open horizontal relations with other departments;- my department was recognized as the most reliable, effective and friendly by all the company's employees. Show less

    • Sanoma independent media

      May 2008 - Dec 2014
      Sap specialist | business analyst

      Full cycle ERP implementation with further support in largest Russian publishing holding: - Business requirements gathering, analyzing and documenting. - SAP ERP SD-Media module implementation and integration with SD, MM, CO, FI. - Importing data from old systems to SAP. - ABAP development for system functionality expansion to meet business requirements: custom reports, user-exits, enchancement, BAPI, BADI, SmartForms. - Automating inter company SD/FI document flow, - Price procedures setup, - Full cycle testing implementation: scenarios, documentations, testing process control. - End users training and support. Show less

    • Spi spirits

      Jan 2015 - now
      Senior it project manager

      Stoli Group is a group of companies with distilleries and offices all over the world producing and selling alcohol beverages. - SAP SD/MM business processes improving and automation to minimize users manual work. - Internal cross-company data exchange automation using IDOCs, BADI, exits. - More than 10 full cycle EDI projects management and implementation with US and EU distributors, Forwarders, Banks involving 3rd paty EDI providers. Negotiation, mapping setup, outbound/inbound IDOC configuration and customization, X12/Flat files <->IDOC mapping setup, testing, roll out, documentating, further support. - Price determination configuration. - ABAP development for SD/MM/FI/CO: high performance ALV reports for big data sets. SQL-tuning, FM, RFC, BADI, Enhancements, VOFM procedures. Data upload programs from Excel, flat files. Smartforms development. - Authorization setup. - End users training and support. Show less

  • Licenses & Certifications