
Timeline
About me
Operations | Administration | Training | Customer Experience | End-to-End Coordination #opentowork
Education

Atlanta school of massage
2009 - 2010Certificate massage therapy
Gwinnett technical college
1993 - 1995Associate's degree commercial photography
Experience

Mervyns
Jan 1986 - Jan 1996Customer service specialist• Chosen to be on a team to open new stores in Georgia, Florida, and Michigan.• Opened new accounts and resolved customer issues, as well as conducted money and paper audits and inventory. • Assisted in new hire/termination paperwork and trained new associates.

Cadmuscom / the thompson group
Jan 1996 - Jan 2001Photo and merchandise coordinator• Booked, scheduled and coordinated all freelance Art Directors, Stylists, Photographers, and Photo Assistants with emphasis on meeting production goals and staying within budgetary constraints of each project.• Negotiated freelance staffing rates per project.• Ensured that all photo samples are prepared and available to be photographed for each catalog.• Inventoried and recorded all merchandise before and after each photo shoot. Recorded and tracked all film sent to Buyers, Design, and Art Directors. Show less

Anamax group
Jan 2001 - Jan 2004Quality assurance laboratory manager• Supervised 2-person team of lab technicians through daily testing of raw materials to ensure accuracy and timeliness for loading and shipping of product.• Collaborated with QA and R&D departments to ensure product quality standards are met per customer requirements and specifications within production timelines.• Managed inventory, staff scheduling, purchase orders, and supply ordering.• Trained new hires on day-to-day operations including procedures, best practices, and safety. Show less

Saturn of green bay
Jan 2004 - Jan 2005Sales consultant• Coordinated monthly financial incentive programs in collaboration with management and team members.• Provided excellent customer service and client education in the purchase of new and used vehicles.• Trained new consultants in best practices.

Stone's throw winery
Mar 2005 - Aug 2006General manager• Managed 7-person team through daily operations and project lifecycles of small business including coordination of wine club program, sales, marketing, including production of content for print and digital advertising.• Trained new hires on daily procedures and best practices to ensure high quality customer service while adhering to company policies.• Created and implemented policies and procedures to address operational opportunities.• Orchestrated end-to-end process to serve, sell, and ship products to customers. Show less

Independent contractor
Jan 2006 - Jan 2010Independent contractor• Partnered with clients and photography studio staff in kick-off meetings to determine objectives, KPIs, and project timeline.• Managed merchandise flow for independent commercial photoshoots for clients including PureRed Creative, Graphics Atlanta, Gardella and Company, and B2 Creative.

Kari stauder, lmt
Mar 2010 - Oct 2018OwnerRetired Licensed Massage Therapist focused on enhancing whole body health through my mobile practice. Corporate Chair Massage.

Atlanta school of massage
Jul 2010 - Nov 2022• Managed both the massage and esthetics full, part-time and weeknight programs of study from post-enrollment to graduation including course study scheduling, tracking, reporting and maintaining confidential student records. Each program consisted of 6-9 individual starts annually, accounting for 175-200 students at any given time enrolled throughout the year. • Reported overall trends and metrics to leadership including program completion rates, attendance by program starts, attendance rates within courses in efforts to build successful retention rates, and improve overall pass rates of state board licensure.• Trained new administrators and instructors on as3 SIS software.• Created and updated academic student policies and enforced Satisfactory Academic Progress including disciplinary actions as needed. • Managed CE (Continuing Education) program – Created advertising, enrollment, and certifications for all attendees. • Reported to the VP of Administration. Show less
Project Manager/Trainer
Jan 2022 - Nov 2022Student Records Administrator
Sept 2012 - Jan 2022Clinic Supervisor and Student Instructor
Jul 2010 - Aug 2012

Meditech
Nov 2022 - Jan 2024Implementation specialist• Facilitate the successful utilization of the fully-integrated, interoperable Enterprise Electronic Health Record software (EHR) for clinicians and laboratory technicians requiring a multi-faceted approach collaborating across Meditech applications, and interacting with development staff to ensure customer experience is prioritized during Go Live and Post Go Live phases.• Provide customer support and troubleshooting for application software issues throughout the Post Go Live phase to certify alltests and procedures are built and error-free before transitioning the site over to our service team.• Update and maintain application documentation through project tracking systems.• Reports to Implementation Specialist Manager. Show less

Temp work
Feb 2024 - nowIndependent contractor
Licenses & Certifications
- View certificate

Google project management: specialization
CourseraNov 2021 - View certificate

Capstone: applying project management in the real world
CourseraNov 2021 - View certificate

Project initiation: starting a successful project
CourseraJun 2021 - View certificate

Foundations of project management
CourseraMay 2021 - View certificate

Project planning: putting it all together
CourseraJun 2021 - View certificate

Agile project management
CourseraAug 2021 - View certificate

Project execution: running the project
CourseraJul 2021
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