Experience

• 

  Fort pierce utilities authority

  Jul 1998 - Jun 2007

  Training & development coordinator

  • Coordinated training and administration services for municipal utilities company (water, wastewater, electric and natural gas). • Ensured 300 team members had access to mandatory learning and development opportunities required to deliver a high standard of service. • Researched and advised on learning and development opportunities as required and ensured alignment of training with the philosophy, policy, procedures and practices of the organization. • Partnered and created Partnership Education Plan with local community college to provide team members soft skills training and development during their work hours in an effort to provide college elective credits for those who did not have a two-year degree. This was provided as a voluntary training opportunity. Show less

• 

  Target

  Jan 2008 - Jan 2010

  Executive team leader - human resources manager

  • Directed activities and monitored performance of HR department team members as well as supported top talent identification process by interviewing candidates and executing new hire orientations and onboarding programs.• Maintained exemplary organizational standards while ensuring customers received fast, fun, and friendly service by complying with local, state, and federal laws.• Exceeded staffing and budgetary expectations during the peak business times and remained accountable for recruitment/staffing, work schedules, sales, and payroll operations.• Led ongoing efforts included team member development and performance management with daily focus on promoting positive work environment while being primary resource for all HR store functions. Show less

• 

  Chesapeake utilities corporation

  May 2010 - Apr 2021

  • Served as trusted Business Partner who provided HR expertise for central and south regions of the organization while overseeing hire-to-retire and all HR activities, labor relations of 7 collective bargaining units throughout the state of Florida.• Administered human resources plans and procedures company-wide to guide both management and employees.• Maintained and ensured compliance with local, state, and federal employment laws and regulations.• Provided insight and direction in leadership development, total rewards, talent management and human capital data.• Investigated employees’ related safety complaints and allegations of harassment and discrimination.• Recommended management strategies to management to increase efficiency and effectiveness and generate revenues. Show less • Administered HR policies, programs and practices, and training along with overseeing staff, financials, and key performance indicators to manage business operations.• Consulted with leadership to create comprehensive people plans to influence lasting and sustainable efficiencies as well as designed and implemented solutions across multiple disciplines.• Provided general management and overall direction to the HR functions and activities for all wholly-owned subsidiaries with 1000 team members. • Set objectives, strategies, and policies in the areas of workforce planning, training and development, compensation, benefits, recruitment and staffing, employee and labor relations. • Advised on the execution of organizational change initiatives; assessed HR implications of various strategies; and provided guidance to business leaders on HR issues.• Developed department performance goals and methods for achieving milestones as well as cultivated and maintained positive relationships with employees and freelancers of all levels.• Had a seat at the table and involved in strategic planning design and implementation each year for 5-year projections. Show less • Administered recruitment/staffing, employee relations, labor relations for 7 bargaining units, performance and discipline, benefits, compensation, and training operations.• Served as a trusted advisor while providing HR expertise for each division of the organization. • Maximized internal customer satisfaction, streamlined the procedures, and improved bottom-line profitability with the coordination of staff.• Managed 7 collective bargaining units throughout the state of Florida as well as established and created training programs to enhance employee knowledge of best practices.• Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues. Show less

  • Human Resources Business Partner II

    Nov 2018 - Apr 2021

  • Director, Human Resource

    May 2016 - Nov 2018

  • Manager, Human Resource

    Jul 2015 - May 2016

  • Human Resource Generalist

    Feb 2011 - Jul 2015

  • Human Resources Assistant

    May 2010 - Feb 2011
• 

  Stclair human resources training & consulting

  Apr 2021 - now

  Founder

  St. Clair Human Resources Training & Consulting provides expert HR services and solutions for organizations seeking to decrease turnover, increase employee engagement and positively impacting the bottom line, and increasing customer satisfaction.

• 

  Skylight health group (nasdaq - slhg) (tsxv: slhg)

  Oct 2021 - Feb 2022

  Senior human resources business partner
• 

  May management services

  Apr 2022 - Dec 2023

  Human resources director

  -Provided strategic leadership for the expansion, improvement, and management of People Operations and service offerings. -Identified opportunities to enhance employee experience across full employee lifecycle; optimized people processes, and made decisions using a data-driven approach. -Provided counsel and guidance to senior leadership to assist in resolutions of escalations of employe relations matters. -Investigated and resolved complex matters that arose regarding policies, processes, and practices. -Identified and measured critical metrics that ensured people operations and services were handled consistently and timely. -Oversaw and managed compliance programs and created a framework to track and audit compliance requirements. -Worked in partnership with other teams, provided direction to build and implement effective, efficient, and consistent operational processes. -Championed onboarding process for new employees, ensured processes were up to date, compliant, and of high quality; ensured clarity and connection for all employees and their role. Show less