Experience

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  The heritage foundation

  Sept 2011 - May 2013

  - Administered $1.2 million biweekly payroll utilizing EmployeeMax HRIS.- Maintained data for annual and unscheduled audits and bi-annual management reviews.- Managed health, retirement, and other benefits including transportation, long term care, and disability. - Responsible for maintaining personnel records for over four hundred employees across the U.S.- Coordinated and reconciled departmental budgets and corporate expense accounts.- Software Proficiency: Microsoft Office Suite, The Raiser’s Edge, Sitecore and essential HTML for internal and external site management. - Coordinated job-seeker seminars and alumni events.- Maintained "Job Bank" and "Resume Bank" databases for conservative employee candidates.- Completed THF Young Leaders Program.

  • Personnel and Benefits Specialist

    Aug 2012 - May 2013

  • Personnel Assistant

    Dec 2011 - Aug 2012

  • Personnel Intern

    Sept 2011 - Dec 2011
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  United studies, inc. student exchange

  Feb 2014 - Apr 2015

  Manager, marketing and operations

  - Responsible for daily operations and U.S. Department of State regulatory compliance.- Oversight of internal staff, offsite representatives, and international customer accounts.- Directed rebranding strategy including graphics, website, and materials overhaul.- Office 365 administrator: Designed and maintained SharePoint and Access databases.

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  Centene corporation

  Apr 2015 - Sept 2019

  - Utilized Agile Methodology through core tools including SharePoint, MS Project, and JIRA to coordinate problem solving initiatives and project management between multiple business units.- Supported business initiatives through essential SQL querying and data analysis, identification of implementation barriers, and writing user stories and acceptance testing for three separate state-based Medicaid Expansion marketplaces totaling responsibility of over 100,000 lives.- Identified and analyzed user requirements, procedures, and problems to improve existing processes.- Synthesized process change orders, formulated and updated departmental policies and procedures to systematically resolve issues and maximize efficiency where manual intervention was required. Show less - Performed in-depth audits and research on member data load processes and monitored eligibility loads, data updates, and all internal/external requests as the BA-I INHIP Subject Matter Expert to aid the BA-II team and management.- Provided efficient support and coordinated with corporate I.T. for the EDI 834 and 820 load process.- Performed in-depth audits and research on member data load processes and monitored eligibility loads, data updates, and all internal/external requests as the Healthy Indiana Program Subject Matter Expert aiding testing team and management.- Provided efficient support and coordinated with corporate I.T. for the EDI 834 and 820 load process.- Resolved complex member data issues such as systematic errors, completed financial reconciliations, and direct entry of data into core systems regarding invoicing and payment file issues. Show less

  • Business Analyst II

    Dec 2015 - Sept 2019

  • Business Analyst I

    May 2015 - Dec 2015

  • Enrollment Processor II

    Apr 2015 - May 2015
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  Gainwell technologies

  Sept 2019 - May 2022

  Professional business analyst

  - Supported Arkansas Title IX business initiative functional areas: Financial, DSS, MAPIR, and TPL.- Planned, designed, and executed business requirements and test cases.- Conducted technical reviews to ensure project scope consistency.- Performed testing and verification for projects and scheduled continuity evaluations.- Participated in client meetings to gather requirements, present solutions, and review testing results.- Software Proficiency: Application Lifecycle Management, RLink, AR TXIX MMIS, OnDemand, JIRA. Show less

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  Centene corporation

  May 2022 - now

  Product manager

  - Product Manager for the EMBARK software application.- Contact for all lines of business and downstream data feed.- Work with Product Owners for roadmap/vision and product backlog alignment.- Conduct training on product and business processes.- Partner with Product Management and stakeholders to create and maintain product backlog.- Communicate with stakeholders to identify business requirements and value.- Work closely with Product Owners to translate roadmap into team specific sprint plan.- Provide an active role in removing impediments impacting the Agile Team/Sprint Goals.- Guide and mentor team members on how to use Agile/Scrum best practices, values and principles using JIRA and JIRA Align.- Collaborate with vendors and internal departments to drive key business initiatives and solutions. Show less