Experience

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  Ge money bank

  Oct 2005 - Aug 2010

  Branch manager

  As a branch manager, responsibilities include achieving sales targets, developing sales strategies, managing staff, building customer relationships, monitoring performance, collaborating with other departments, maintaining records, resolving complaints, and ensuring compliance with regulations and policies.

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  Orimi trade

  Nov 2010 - Oct 2021

  Head of t&d

  About company: Orimi is the largest manufacturer of hot beverages in the russian market, specializing in tea and coffee. With an market share of approximately 40%, the company produces 85 million tons of tea and coffee annually, resulting in a yearly revenue of around $450 million USD. The main competitors are Nestle, Unilever, Ahmad, ect.My role:I was responsible for training employees in all commercial departments of the company both within Russia (76 regional offices) and in foreign branches (Kazakhstan, Kyrgyzstan, Ukraine, Belarus, Moldova, Latvia, ect.). My main processes include identifying training needs, planning and conducting training sessions, organizing external training providers, supervising trainers, facilitating conflict resolution, and obtaining approval from company directors and owners for all training programs.a few numbers:📌As the head of corporate university, I have successfully trained over 3,700 employees across Russia and foreign branches. 📌Conducted more than 260 training sessions (each lasting between 2-4 days) and my contributions have led to significant improvements in sales growth and an increase in the number of sales opportunities (+47% for team HoReCa, monthly savings ~10K USD for merchadizing managment team, +7-10% YoY for other sales channels, ect). I have been recognized for my achievements with the prestigious "Achievements of the Year" diploma. Additionally, I have been nominated twice for an exciting trip to countries where tea and coffee grow. These accolades serve as a testament to my commitment to excellence in employee training and development Show less

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  Skyeng

  Oct 2021 - Aug 2024

  T&d (l&d) business partner (b2b department)

  About the company:Skyeng is a leading online English language school with over 1 million students and 20,000 teachers. The company has been recognized as one of the fastest-growing edtech startups in Europe. Skyeng's innovative approach to language learning has resulted in a 96% student satisfaction rate and a 90% teacher retention rate. This is like a combo EF English First, Duolingo, Grammarly, etc in one product.My role:I'm a T&D busines partner of B2B department. My responsibility zone focuses on identify weaknesses and areas for growth in the b2b sales team's results, develop action plans, and conduct workshops and training sessions to improve results. In 2022, I faced various challenges, including launching cross-selling to corporate clients, increasing corporate capacity, and developing an onboarding program for KAM. I successfully developed CJMs, implemented training programs, created materials for placement on Confluence, and achieved outstanding results. Additionally, I developed a system for assessing skills and knowledge to assign training and courses to employees specifically for their development areas. A few numbers:📌feedback on our T&D work with b2b a median score of 10.0 and an average score of 9.4 (max 10.0)📌more than 200+ new b2b clients after the introduction of my new CJM📌+21% of the result of beginners after passing onboarding📌х2 penetration of premium product after education course for sales team Show less