Benjamin Bertheau

Experience

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  Airbus Group

  Jul 2012 - Sept 2012

  Engineer Intern

  ▪ Leveraged internship to develop a clear understanding of a large-scale company, participated in meetings and developed a firm understanding of hierarchy and processes.▪ Worked for the maintenance team supporting Beluga’s fleet department.▪ Organized maintenance tasks in terms of workforce and time required.▪ Proposed different scenarios of maintenance planning in order to reduce operational cost and the loss of operational value of the aircraft.

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  SEGULA Technologies

  Jun 2015 - Sept 2015

  Engineer Intern

  ▪ Member of a team of 5 calculus engineers on the new version of the A350-XWB-1000 program for the Main Landing Gear Bay certification▪ Certified the structure resistant in fatigue (constraint cycle) thanks to engineering tools like CATIA, PATRAN, SIMULINK and NASTRAN▪ Participated to weekly meeting with the customer to follow-up the evolution of the work and provide feedback on potential weaknesses of the structure

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  Airbus

  Feb 2016 - Mar 2018

  ▪ Member of the A350-XWB German Secondment production, responsible for FAL (Final Assembly Line) fuselage integration during the ramp-up phase towards 150 aircraft delivery per year.▪ Worked in a high-pressure environment, requiring a proactive approach in addressing complex technical issues against critical deadlines and in direct support of a 350M€ ($410M) product.▪ Considered a top performer among Manufacturing Engineer team composed of 20 workers and then operated in the Aircraft Coordinator team composed of 6 workers.▪ Led a team of 1-2 engineers.▪ Adapted leadership and partnering skills to various team situations, including late-night shift, department transfers, and regularly new team members.▪ Led daily morning meeting with all internal teams (Production, Engineer, Supply Chain, Quality, Logistic), subcontractor and risk share partners in order to drive the production evolution and set-up priorities▪ Participated in daily morning meetings with customers to coordinate urgent topics and provide a feedback on the daily production plan.▪ Coordinated production tasks on several aircrafts through the entire product life cycle, with significant volume of issues to address everyday (hundreds of points to update and to provide actions).▪ Analyzed mechanical and electrical non-conformities physically in the aircraft, and provided tehcnical analysis design solutions through CATIA, drawing, bill of materials, etc.▪ Worked with complex tools like the ERP SAP, Airbus Group internal tool, Excel (VBA).▪ Prepared daily data reports analysis at the SQCDP (Security, Quality, Cost, Delay, Personal) Management Board Reviews (MBR) meeting about the inflow and outflow production points with the related responsible teams. Show less ▪ Member of the A350-XWB German Secondment production, responsible for FAL (Final Assembly Line) fuselage integration during the ramp-up phase towards 150 aircraft delivery per year.▪ The aim of my internship was to create tools that assisted teams and managers in their daily tasks, driving action and reducing non-added value.▪ Worked in a high-pressure environment with urgent needs, and a focus on results.▪ Designed and proposed KPIs (Key Indicator Performance) to help visualizing and address urgent issues. ▪ Developed data analysis tools thanks to Excel VBA, now used by managers for the daily SQCDP meeting in order to follow the evolution of the production▪ Classified non-conformities by responsible team and lead-time through easy-to-read graphics. Show less

  • Manufacturing Aircraft Coordinator Engineer

    Aug 2016 - Mar 2018

  • Operational Business TAKT intern

    Feb 2016 - Sept 2016
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  Astronics PGA

  May 2018 - Nov 2019

  VIE - US Field/Sales Representative

  As a VIE US Field/Sales Representative:▪ Member of U.S.-based team responsible for 25% of annual U.S. revenue (~$7m).▪ Provide technical solutions and solve technical challenges through root-cause analysis and corrective actions (RCCA) directly at customer facilities (travel 50% of the time).▪ Develop customers' relationship; participate in the development and growth of ASTRONICS PGA in a multicultural environment using cross functional management with engineering, program, certification, supply chain, production, commercial, qualification and reporting Monthly Progress Reviews (MRP).▪ Lead technical installation and certification (DO-178 & DO-160) of our electrical systems, consistently exceeding expectations. Ensured that all technical requirements and documentation deliveries (OTD: On Time Delivery) are met for each delivery date and milestone (PDR: Preliminary Design Review / CDR: Critical Design Review / FAI: First Article Inspection).▪ Develop and write technical documents (Technical Form, BOMs …) for systems configuration and tracked overall project outcomes. ▪ Partner with program and sales teams to develop technical proposals and annual commercial strategies to meet customer needs ($3M/year). Show less

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  Amazon Web Services (AWS)

  Apr 2020 - now

  ▪ Led customer discussions on account architecture, onboarding, billing, cost optimization, customized report and private pricing agreement (PPA) in order to support them for projects and migration into the AWS Cloud ($1.1M influenced pipeline in 2020).▪ Managed Small& Medium Businesses(SMB)(11k+ customers, $53.3M market) and mid-enterprise customers with 1:1 engagement or 1 to many webinars beneficial to scaling the activity and have a greater impact.▪ Became a trusted advisor to educate and enable customers on AWS cost management tools.▪ Created an AWS account for the EMEA CO&E team (50+ members) in order to simulate a real AWS account for 1 to many customer meetings and internal trainings.▪ Launched listening groups to deep dive on connection results around job/manager satisfaction and thus provide corrective action to improve low scores questions (2.0/5.0).▪ Became a subject matter expert (SME) for Salesforce (SFDC) by leading training for CO&E new hires and driving SFDC rework projects to improve the team experience with the tool. Show less

  • Customer Optimization Specialist

    Jun 2022 - now

  • Customer Optimization & Enablement Specialist

    Apr 2020 - Jun 2022