Cole McSwaney

Experience

• 

  Staples

  May 2014 - Nov 2014

  Interim Sales Supervisor

  Acted as Interim Sales Supervisor while full-time employee was on a leave of absence. Motivated team to highest sales dollars in to our district. Held highest average of customer service review scores over several months.

• 

  The TJX Companies, Inc.

  Dec 2014 - Jan 2018

  Interim Stockroom Coordinator

  Acted as Interim Stockroom Coordinator during period of change between full-time employees, or anytime the full-time coordinator could not attend work. Focused on improving processes and reducing cycle times, while supporting individual team members’ success.

• 

  Pennsylvania Small Business Development Centers (SBDC)

  Nov 2016 - May 2018

  Business Development/Human Resources Intern
• 

  DHL Supply Chain

  May 2017 - now

  • Oversee 8 direct report supervisors with roles varying from operations, inventory, transportation, facilities maintenance, systems implementation, and operations excellence with each having up to 20 direct reports• Support the creation, direct ownership, and formal presenting on weekly P&L across a transportation and warehousing budget• Graduate of ELP – Emerging Leaders Program• Collaboration with solutions design team on various site initiatives including stratification/heat map tool creation and rollout, capacity expansion planning, and creation of IT ticketing system at site level• Sponsor of Safety committee, sponsored continuous improvement committee, member of northeastern diversity committee, strong supporter and active participant of college recruiting program• Improved several contract level KPIs including: On-Time-Deliveries %, Overall Warehouse Hours Utilized reduction, and increase to Order fulfillment %• Lead continuous improvement projects, and morale focused initiatives resulting in an 8% increase on sitewide employee opinion survey• Implementation of new onboarding ramp up process for productivity functions, that drove increase in two productivity functions by 17.5% YoY• Direct interface with executive and senior manager level customers and vendors• Continued dedication to the development and mentorship of all team members, leading to growth opportunities for team members with diverse backgrounds, agency contracts to hire, and college recruits• Supporting initiatives to drive an engaging safety culture that saw an increase in hazard reporting of 237%, leading to a site record of 637 days without an OSHA recordable• Began usage of iAuditor platform and continue to standardized usage across site• Streamlining performance metrics reporting processes by keeping dedicated owners and establishing an essential milestones timeline Show less • Responsible to manage inventory with stock values exceeding $100 Million in value and 17 Million units• Resolved backlog of outdated receipt discrepancies allowing for customer finance team to recover upwards of $600K in credits from suppliers• Worked with solutions design team to implement heat map tool entered in international technology competition, resulting in 10% higher department friendly pallets, increases to pick productivity, and better utilization of locations throughout the warehouse• Led project of racking expansion that led to 12.7% increase in available pick locations• Oversaw regulation of processes including Federal Trade Zone, hazmat, and supplier recalls• Implemented in-house rework and reprocessing procedures allowing for increased headcount in preparation for peak and increased site revenue, resolving $1.5 million worth of stock on hold• Reduced average age of depot stock from 2.5 years to 1.5 years through forged relationship with buying and merchandising customer group• Revitalized end of line stock process that sees a weekly outturn of 100K or more stock value per week, resulting in a YoY decrease of utilized active locations by 16% Show less • Implemented re-warehousing procedure that allowed for a higher rate of flow as well as increase the availability of carton picking slot locations by up to 8%• Oversaw outbound and inbound departments as interim supervisor with a focus on efficiently meeting up to six key performance indicators (KPIs)• Improved entire job function (GOH picking) productivity by 30% through coaching opportunities that led to a more efficient process• Inspired associates in pre-shift meetings while also attending and leading segments of quicks, leadership, town hall, and director meetings• Cultivated team of 6 interns in a Capstone Project that resulted in a “Productivity and Talent Acquisition Template” that is intended to be used by multimillion dollar division of the company, which lead to a presentation before high management• Assisted in creating standard operating procedures, work instructions, dashboard excel documents, and return on investment proposals• Attained comprehension of daily warehouse functions including labor planning, cycle counting, shipment auditing, stock transferring, picking product, and material handling equipment management Show less

  • General Manager I

    Oct 2023 - now

  • General Manager II

    Sept 2022 - Jan 2024

  • Sr Operations Manager (OM1)

    May 2021 - Oct 2022

  • Operations and Transportation Manager (OM2)

    May 2020 - May 2021

  • Inventory and Quality Manager (ICM1)

    Nov 2019 - Mar 2021

  • Operations Supervisor (Project Oracle)

    Jun 2019 - Dec 2019

  • Inbound Operations Supervisor

    Jan 2019 - Jun 2019

  • Outbound Operations Supervisor

    Jun 2018 - Feb 2019

  • Operations Intern

    May 2017 - Jun 2018