Jennifer Chan

Experience

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  Tampin Shopping Centre

  Jan 2008 - Dec 2009

  Sales Assistant

  A full time STPM student, and worked as a part time sales assistant from 6 pm - 10 pm daily.

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  Daiso Japan ME

  Jan 2010 - Dec 2010

  Sales Assistant

  One year of full time sales assistant before commencement of Degree intake.

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  8TV, Metropolitan Sdn Bhd

  May 2013 - Aug 2013

  Intern Broadcast Journalist
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  First City University College

  Mar 2015 - Apr 2016

  Marketing Executive

  Person in charge for Klang Valley region by strategies and implement plans to increase brand awareness and student enrolments number. Provide educational counselling to prospects and their parents on the programmes offered. Represent First City UC in marketing activities, roadshows, exhibitions, school fair and counselling sessions.Supporting in and out campus marketing related activities, such as campus visitation, open day, extended counselling. Initiate and maintain good working relationships with school counsellor and agents. Show less

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  Heriot-Watt University Malaysia

  May 2016 - Jun 2021

  Achievements:Experience in both In-house and Outreach recruitment, successfully achieved 80% of student enrolment during my role as In-house team member and achieved exceptional performance, as one of the top recruiter in 2016-2017.From 2018 onward, my role as Outreach team member, I’ve achieved sales target of 106%, and increase up to 30% overall agency performance as compare 2017. Achieved exceptional performance and top enrolment number in the team on 2018. In 2019, achieved 94% student enrolments target, and 96% achievement for 2020 students enrolments target.Assigned as mentor for training the new executives in the Recruitment & Outreach team. (2020 - 2021)Responsibility:Provide counselling and careful explanation on education guidance to prospective students/ their parents and ensuring such experience is positive and satisfactory.Domestic region: Person in charge for Pahang, Klang Valley, Negeri Sembilan, Melaka, Johor. (2018 - 2021)International students recruitment: Person in charge for Brunei. (2018-2019)To farm and nurture the allocated markets and ensure the number grows and meets the overall set target. Initiate and strengthen the good relationships with school counsellor and agents via school/agency visits and school/agency events. Establish key schools from each region and meeting the targeted activities to enhance the HWU Malaysia brand.Identify the key agents in all region and ensure constant updates of information as well as good working relationships with the agents.Plan and coordinate marketing activities such as campus visitation, school talks/ workshops, webinar. Monitor competitor's activities, materials, marketing promotions and programmes. Show less

  • Senior Maketing Executive

    Jul 2018 - Jun 2021

  • Marketing Executive

    May 2016 - Jun 2018
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  Allianz Malaysia

  Jun 2021 - Jul 2022

  Agency Development Executive

  Value added to the agency force by sharing on sales ideas, identify problem encounter and provide solutions, keep them on posted on all the company’s latest development and updates. Conduct periodical performance reviews (Sales Production and Recruitment ) with the agency leaders and agents to ensure performance of agents are on track and monitor the progress of monthly regional and agency progress. Build good business relationship with agency members and leaders through agency visitation (morning meeting, agency events etc), company events and motivate them to achieve further. Certified trainer for Year 1 agents. Constantly identify training needs and conduct training to agency force. Plan, organize and coordinate productivity and recruitment activities. Such as Business Opportunity Programme (BOP), Agency Leader Morning Meeting (ALMM), Productivity Community, Mini Action Group Morning Meeting & Gathering, New Agent Focus Group, MDRT Fighter Club, Recruit for Future, Elite Estate Class, Insurance Trust Seminar etc. Show less

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  Affin Bank Group

  Aug 2022 - May 2023

  Relationship Manager

  • Professionally promotes and sells general and life insurance plan to SME Clients. (Employee benefits, General Insurance, Motor Insurance & Keyman Insurance).• Full insurance license in both Conventional and Takaful insurance (Life & General insurance). • Experience in Conventional insurance and Takaful insurance selling. • Responsible to achieve the sales target (Banca products) assigned by the company.• Conduct company level presentation (Banca products) to SME clients.• Plan and organise sales event to increase production in Banca product and bank facilities.• Provide after sales service and guidance to SME clients such as minor claims process.• Engages in cross selling of bank facilities such as business loan, bank deposit, merchants, hire purchase loan etc based on customer needs. Show less

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  GREAT EASTERN

  Jun 2023 - now

  Deputy Business Development Director

  I led efforts to secure new business and encourage agents to sell Employee Benefit products. I conducted presentations and product training to prospects and agents, collaborating with internal stakeholders to optimize customer experience. I also focused on increasing client's product holding through cross-selling and up-selling.