James La Rocca

Experience

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  Yorktown Stage

  Jun 2015 - Aug 2017

  Head Counselor

  - Ensured a positive and energetic environment for all campers and staff- Led all counselors for children ages 10-14- Organized production teams with fellow staff members

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  Salem Golf Club

  Jun 2017 - Aug 2020

  Banquet Server

  - Provided excellent wait service to ensure customer satisfaction- Managed customer accounts and engaged with club members to create excellent experiences for patrons- Directed servers and staff during member events and golf outings

• 

  Boston University Fitness & Recreation Center

  Jan 2021 - Jun 2022

  Facilities Supervisor

  - Maintained security and telecommunications systems- Communicated with guests and answered their questions while managing their individual accounts- Greeted guests and provided them with a positive first impression

• 

  Poly

  Jun 2021 - Aug 2021

  Business Analyst & Jr. Scrum Master

  - Helped incorporate Agile framework across Amazon and Poly.com/shop teams- Resolved blockers that hindered teams' ability to produce product increments- Led and facilitated meetings to foster conversation and increase transparency across teams- Planned deliverables and helped teams monitor performance

• 

  PRLab at Boston University

  Sept 2021 - Dec 2021

  Account Executive

  - Managed and created content for client's social media accounts- Coordinated local small businesses to participate in client's annual holiday giveaway - Worked with team members to support daily client requests - Drafted blog posts, media pitches, and influencer lists for client

• 

  Poly

  Jun 2022 - Aug 2022

  Internal Communications Specialist

  - Led intern marketing research team, specializing in untapped audiences and potential strategies- Gathered materials to help executive-level employees successfully merge with HP Inc.- Fostered interpersonal connections and awareness through articles on the employee intranet- Improved overall employee communication through monthly newsletters

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  Dell Technologies

  Aug 2023 - now

  Emerging Technology Specialist at Dell Technologies