Aldian Maulana

Experience

• 

  PT. BANK NEGARA INDONESIA (Persero) Tbk.

  Nov 2011 - Apr 2015

  Customer Service Officer

  I was responsible to promote a complete understanding of all bank products and services, identify customer needs and try to exceed their expectations, handle and resolve promptly customer complaint, maintain customer database accurately, and develop a quality relationships with the new and existing customer.

• 

  BD

  Apr 2015 - Sept 2017

  Product Specialist - Medication and Procedural Solutions

  I was responsible to drive BD medication and procedural solution therapy and business, assisting the customer with the training needs and product handling complaints, conducting professional training in field of intravenous therapy and demonstration on the use of the products to the customer, creating and carrying out a strategic plan to accelerate growth and to achieve the sales goals, and exploring new business opportunities through the customer visits and engagements.

• 

  Medtronic

  Sept 2017 - now

  I am responsible to drive cardiac rhythm management therapy and business, provide technical service or assist a cardiac electronic device implantation with the cardiologist in the cath-lab or provide cardiac device follow up for the customer, conduct a professional in-service training to the customer in the field of cardiac implantation electronic devices, handling complaints, create strategic plans in achieving goals, maintain the market share, manage cooperation with distributor in the field, and establish a strong engagement with the customer and multiple stakeholders. Show less

  • Technical Consultant Supervisor

    Mar 2023 - now

  • Technical Sales Representative

    Sept 2017 - Apr 2023