Alexander Seiber

Experience

• 

  AutoZone

  Sept 2017 - May 2019

  Assistant Manager

  Manage inventory while also assisting customers and managing other employees.• Direct and supervise employees engaged in sales, inventory management, reconciliation of cash drawers, and providing excellent customer service• Conduct inventory assessments for AutoZone stores in the district• Control and organize inventory in a highly meticulous, orderly fashion • Build relationships with customers• Close out the store• Promoted to Assistant Store Manager in five months Show less

• 

  World Wide Technology

  May 2019 - Sept 2023

  Maintained open and effective communication with customers throughout the project lifecycle, providing regular updates and addressing any concerns promptly.Ensured the quality of configured devices by conducting thorough testing and validation to meet industry standards and customer expectations.Developed troubleshooting skills to identify and resolve network-related issues quickly, minimizing downtime and disruptions.Fostered strong relationships with equipment vendors and suppliers to stay informed about product updates and potential cost-saving opportunities.Implemented standardized documentation practices to ensure consistency and ease of access to project information.Created comprehensive project documentation, including project plans, status reports, and post-project reports for internal and customer reference.Continuously evaluated resource allocation and optimization strategies to enhance project efficiency and cost-effectiveness.Stayed updated with the latest industry trends and technologies through training and professional development to provide cutting-edge solutions to customers.Identified potential risks and developed mitigation strategies to proactively address challenges that may arise during projects.Prioritized customer satisfaction by regularly seeking feedback and making improvements based on their input. Show less Troubleshooted servers for both logical and hardware issues, swiftly identifying and resolving any problems to ensure uninterrupted operations.Expertly configured networking devices and servers within racks, ensuring optimal performance and seamless integration into the network infrastructure.Proficiently utilized Secure CRT to enhance the security and efficiency of network operations, maintaining secure communication channels.Maintained meticulous documentation practices, consistently updating records to ensure accuracy and completeness.Skillfully managed and resolved tickets both internally and externally, utilizing platforms such as Service Now, Sales Force, and OEM support channels.Demonstrated proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and more, for effective communication and data analysis. Show less Wired routers, switches, servers, and various networking hardware to establish secure and reliable connections.Expertly fine-tuned projects to meet and exceed customers' specific requirements, ensuring their utmost satisfaction.Conducted thorough hardware checks to identify and address any DOA (Dead on Arrival) issues, guaranteeing hardware reliability.Logically configured a wide range of devices, optimizing their performance and functionality.Skillfully created data center (DC) wiring solutions to maintain organized and efficient network setups.Diagnosed and efficiently resolved network connection problems, ensuring uninterrupted operations. Show less

  • Project Engineer

    Jun 2023 - Sept 2023

  • Associate Project Engineer

    Feb 2022 - Jun 2023

  • L3 Technician

    Oct 2020 - Jan 2022

  • Cable Technician

    May 2019 - Oct 2020
• 

  Stifel Financial Corp.

  Sept 2023 - now

  Network Engineer II

  Aruba SD-WAN: Proficient in configuring and managing Aruba SD-WAN solutions for optimizing network performance and ensuring seamless connectivity.ISE (Identity Services Engine): Skilled in implementing and maintaining Cisco's ISE for network access control and authentication.Netcloud: Experienced in leveraging Netcloud solutions to enhance cloud connectivity and secure remote network access.AppNeta: Proficient in using AppNeta to monitor and analyze application performance, ensuring a seamless user experience.Solarwinds: Adept at utilizing Solarwinds for network monitoring, fault detection, and performance optimization.DNAC (Cisco DNA Center): Played a pivotal role in the deployment and management of Cisco DNA Center to automate network provisioning, troubleshooting, and policy enforcement.Gluware: Led initiatives involving Gluware for network automation and configuration management, streamlining operational workflows and reducing errors. Show less