
Wendi Howard
Administrative Assistant

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About me
Director of Advertising Operations at The Quotient Group
Education

The University of North Florida
2019 - 2022Master's Degree Communication
The University of North Florida
2013 - 2015Master's Degree Public AdministrationThe MPA program is a nationally-accredited degree program intended to prepare students for successful careers as managers in the public and nonprofit sectors. The curriculum is designed to enable the student to understand the scope and activity of the governance in modern society and to administer public programs effectively.

The Kings College
2006 - 2006N/A Journalism
University of North Florida
2003 - 2008B.A English
Experience

Brooks Air System's, Inc
Jun 2003 - Aug 2003Administrative AssistantAnswering multiple incoming phone lines, and taking messagesFilingMicrosoft Word and ExcelReceiving mail and distributing it to appropriate employees.

Dance N' Stuff Boutique
Aug 2003 - Aug 2004Sales AssociateMeeting with customers, determining their needs and preferences, and treating them in a way that reassured them of my knowledge of the product, so that they would return to the store.Opening and closing the cash register.Making deposits.Receiving and organizing stock.Keeping the store clean and organized.

Dillard's, Inc
Nov 2004 - Jan 2006Sales AssociateMeeting with customers, determining their preferences and developing an environment for repeated sales.Meeting sales goals of approximately $150 per hour, in order to make my determined raise goal.Opening and closing multiple cash registers.Organizing incoming and outgoing stock.Keeping the department clean and organized in the midst of a busy sales atmosphere.

Law Office of Malcolm Anthony
May 2006 - Aug 2006Legal SecretaryReceiving phone calls from prospective clients, and giving detailed advice on how the attorney could help their situation.Receiving phone calls from current clients, and answering their questions, in order to reassure them that their case is being handled properly.Making appointments for the attorney.Scheduling court dates for the attorney.Receiving payment from clients.Extensive use of Microsoft Word, and Microsoft Outlook.

Dillard's, Inc
Nov 2007 - Jan 2008Sales Associate• Responsible for meeting sales quota of approximately $150 per hour• Operating multiple cash register systems• Organizing incoming and outgoing stock

The Chapel at Jacksonville
Jan 2008 - Jan 2012Youth ChaperoneCoordinated and chaperoned Youth events. Attended local youth events, as well as Rock the Universe in Orlando, Florida in the Fall of each year. I enjoyed being a fun and stable element in the lives of our youth because I know what a great impact my youth leaders were in my life.

Elite Promotions, LLC
May 2008 - Jan 2009Independent ContractorPromoting a specific beverage (ex. Bacardi) at a specific location in order to help the sale of that beverage. Most work has been done for Premiere Beverage.

Florida Community College
Aug 2008 - Feb 2009Office ManagerOrganization of multiple offices.Extensive use of Microsoft Word, and Microsoft Outlook.Mailings to prospective students and dance institutions who might be interested in the dance program at FCCJ.Answering multiple phone lines and taking accurate messages.

Suddath Relocation Systems
Feb 2009 - Mar 2010Responsible for coordinating the successful moves of military households by communicating with Military bases around the United States. Registering shipments using the AS400 to dispatch locations; assigning drivers and crews to insure the successful relocation of military families. Extensive use of Microsoft Word, Excel, Outlook and Adobe.Intermediate knowledge of the AS400, used for entering deposits, as well as researching payment.Communicating with customers to find the status of payment.
Operations Coordinator
Aug 2009 - Mar 2010Accounts Receivable Coordinator
Feb 2009 - Aug 2009

Museum of Contemporary Art, Jacksonville
Mar 2010 - Oct 2010Office Manager/Executive Assistant to the DirectorMaintain the busy schedule of the Director of the Museum, as well as the facility calendar. Professional verbal and written correspondence with the Board of Trustees and high level donors to the Museum. Planning and execution of major events - Exhibition Openings, community programming, etc. Assisting with grant writing/filing. Daily deposits and accounting.

Milam Howard Nicandri Dees & Gillam, P.A.
Oct 2010 - Aug 2011Legal AssistantResponsible for written and verbal correspondence with executive level clients. Schedule appointments and meetings for multiple Attorneys. Transcribe dictation for multiple Attorneys. General office duties: scanning, filing, answering incoming calls, etc. Skills include: Adobe Professional, Microsoft Word, Microsoft Excel, Microsoft Visio, Microsoft Powerpoint, Microsoft Outlook.

SHRM Jacksonville
Mar 2011 - Mar 2019Chapter Management ProfessionalConduct Membership Audit (750+ members) and work in conjunction with SHRM National to ensure the chapter’s membership roster is up to date and accurate.Organization of SHRM Jacksonville Monthly meetings and New Member Breakfasts. Organization of SHRM Jacksonville Annual Conference. Gathering sponsor information and distributing it to the appropriate members of the Board of Director.

Jacksonville Aviation Authority
Oct 2011 - May 2024Responsible for coordinating travel arrangements for multiple executives in the department. Schedule appointments and meetings for department. General office duties: scanning, filing, answering incoming calls, etc. Manage the department budget using Oracle and GL Wand. Coordinated wellness initiatives and informational opportunities for 250+ employees.
Marketing & Community Programs Manager
Oct 2019 - May 2024Marketing & Research Specialist
Oct 2016 - Oct 2019Executive Assistant to Planning and Development
Aug 2011 - Oct 2016President of the Wellness Committee
Oct 2011 - Oct 2014

The Quotient Group
Jun 2024 - nowDirector of Advertising Operations
Licenses & Certifications

Notary Public
National Notary AssociationFeb 2011
Volunteer Experience
Youth Chaperone
Issued by The Chapel at Jacksonville
Associated with Wendi HowardSecretary
Issued by Jacksonville Young Republicans on Jan 2016
Associated with Wendi Howard
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