Fatih Cay

Experience

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  Banka

  Oct 2009 - Apr 2016

  Payment Systems Department - Card and Merchant Security Service:Creation of program scenarios for anti-fraud of all card and POS transactions that come to banking systems.Ensuring confidentiality of all information collected during investigation.Monitoring real time issues and identify high risk transactions within the business portfolio.Performing analyzes / tests of created scenarios.Determination of workflow processes.Weekly and monthly follow-up of BKM, Visa Online and Mastercard Connect newsletters.Monitoring and analysis of transactions of member merchants that are POS Customers, taking necessary actions according to transaction type and avoiding potential bank harm.Follow-up of chargeback processes, creating an up-to-date scenario to minimize bank chargeback harm.Web page security controls (SSL) during Virtual POS Allocation phase.To follow the regulations by coordinating with the Legislation & Compliance department. Show less

  • Fraud Prevention

    Nov 2011 - Apr 2016

  • Payment Systems Operation

    Oct 2009 - Nov 2011
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  Payfull

  Jan 2017 - Oct 2021

  Director Project Management

  Product manager of Payfull, Turkey's leading online collection platform.Managing end-to-end online collection projects of private customers (Siemens, Memorial Health Group, Prysmian Cable, Groupe Lactalis etc.).Providing adaptations of virtual pos, credit card, debit card, installment network systems.Identifying feature needs for the product to survive in the market.Define the actual work to be performed and the features to be built in each release.Perform analysis to segment customer behavior and develop targeted solutions to prevent complex fraudulent activities.Creation of improved monitoring scenarios by detecting emerging fraud patterns.Project management of the "TekHesap" application, which integrates 21 different banks and enables the display of bank transactions on a single platform in TR.Management of integration processes with banks and 3rd party business partners.Preparation of documentation for integration into different ERP/CRM software. Show less

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  Ozan SuperApp

  Nov 2021 - Mar 2023

  Project Manager
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  Kendi işim

  Apr 2023 - now

  Payment System Consultant

  -Card payment networks -Voucher systems -B2B/B2C Payment infrastructure-VPOS Integration