Kim Kaczmarek

Experience

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  CBCA

  May 1994 - Mar 2004

  Director of Operations, Reimbursement Accounts

  CBCA was a full-service Third Party Administrator (TPA) headquartered in Minneapolis, MN. Administrative services to self-funded plans included Medical, Dental, Care Management, Provider Network Management, Stop-loss and FSA/Reimbursement Accounts.• Managed separate business unit with primary responsibility for Cafeteria Plan administration including FSA, Transit/Parking, POP and HRA. Client base consisted of 70,000 participants representing several Fortune 500 companies. Reported directly to CEO. • Supervised a staff of 26 claims, customer service, banking, eligibility and account management employees with four direct report managers. • Monitored business unit’s financial performance and prepared its financial statements, monthly compilations, and reviews. • Maintained IRS, DOL, ERISA and HIPAA compliance.• Retained ISO certification of FSA operations. CBCA was the first TPA to receive ISO 9002 certification for its healthcare and FSA claims processing operation.• Negotiated/renegotiated client and vendor contracts. Show less

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  Motivano

  Mar 2004 - Dec 2005

  Director, Product Development and Compliance

  Motivano is a benefits technology company who created the SmartFlex benefit debit card product since acquired by Evolution1. The card had multi-purse functionality and supported FSA (medical and dependent care), qualified transportation and HSAs. • Created product development roadmap and enhancement schedule for the SmartFlex benefit debit card product. • Performed cost-benefit analysis to assess different options and presented optimal solutions to executive management.• Collaborated closely with clients, consultants and vendors, including transaction service providers, to identify new product features and enhancements. • Provided consultative expertise to vendors based on TPA and Health Plan needs and requirements. • Managed cross-departmental staff to prepare and coordinate RFP/RFI responses for debit card solutions. Attended finalist presentations as required. • Collaborated with Marketing and Account Management on all client communications and announcements. • Maintained IRS and HIPAA compliance. Provided guidance to clients on all aspects of compliance upon request. • Researched legal and compliance issues and served as an internal consultant to Motivano team on all benefit related issues. • Featured industry expert/speaker at several conferences providing formal presentations on the use of debit cards in consumer-directed heath care. • Represented Motivano as primary contact and spokesperson for interviews and various print media. Show less

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  TSYS Prepaid

  Dec 2005 - Mar 2007

  Senior Director, Healthcare Product Development
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  TSYS

  Mar 2007 - Jul 2010

  Responsible for all product related features, functionality and enhancements of the TSYS Healthcare payment card offering. • Led product design and 2008 launch of TSYS’ multi-purse, healthcare processing platform. • Designed a client GUI purpose-built for TPA and health plan clients and their unique administrative needs. • Built solid, mutually respected relationships across several TSYS divisions who had no previous healthcare knowledge or experience.• Created and maintained the Product Roadmap – responsible for creating solutions that align with both short and long term healthcare goals and initiatives.• Responsible for a team that defined product features and enhancements through the creation of functional requirements and detailed scope estimates. • Collaborated with Account Management, Business Development and other functional groups across the organization to drive product development projects from inception to customer delivery. • Responsible for managing all development costs (both expensed and capitalized) to an approved budget. • Responsible for keeping current on regulatory and Association compliance. Key member of the TSYS HIPAA Management team as well as the Association (Visa and MasterCard) Edit Package team. • Acted as SME to various internal stakeholders including business development. Show less

  • Vice President, Healthcare Product Development

    Nov 2007 - Jul 2010

  • Senior Director, Healthcare Product Development

    Mar 2007 - Nov 2007
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  UMB Bank

  Jul 2010 - Sept 2015

  SVP, Director of Product Development & Management, UMB Healthcare Services

  UMB Healthcare Services is a separate line of business within UMB Financial Corp. In addition to being one of the largest HSA custodians (top 7), UMB provides BIN sponsorship for benefit debit card programs as well as a suite of healthcare payment solutions. • Create and maintain product roadmap based on industry trends and voice of the customer as wellas potential key differentiators. Coordinate and schedule releases with IT. • Identify areas of opportunity in the healthcare payments ecosystem for UMB Healthcare Services.• Provide subject matter expertise to internal stakeholders including sales, account management and IT. • Launched virtual card (Payer to Provider) product offering. Worked with new processor on business requirements, integration and new client implementation. • Collaborated with Corporate Marketing and outside agency to create unique branding for new suite of products in the Payer to Provider space. Created a focus on solution selling rather than product selling. • Led effort with Treasury Management to create a Provider Receivables (e.g. Healthcare Lockbox) product. Product successfully implemented Q-1 2015. • Worked across several lines of business and UMB vendor partners to implement a suite of premium collection solutions for public and private healthcare marketplaces/exchanges. Show less

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  American Bankers Association

  Sept 2015 - Jan 2022

  Board Member - HSA Council

  American Bankers Association is a banking trade association of community, regional, and money center banks, holding companies, savings associations, trust companies, and savings banks. American Bankers Association provides training and education programs, information products, professional certifications, and technical services to its members. The company was founded in 1875 and is headquartered in Washington, District of Columbia.

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  Mastercard

  Sept 2015 - Jan 2022

  • Vice President / Director of Product Development & Innovation, Global Healthcare

    Nov 2017 - Jan 2022

  • Vice President / Director of Healthcare & Public Sector Product Managment, US Prepaid

    Sept 2015 - Nov 2017
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  SIGIS Corporation

  Sept 2015 - Jan 2022

  Board Member

  SIGIS develops industry standards for the acceptance of Flexible Spending Account(FSA) debit based transactions to meet IRS requirements. The group’s standards enable a broad range of participants in health benefit payment card transactions to implement consistent systems and processes for transaction processing and data retention. These companies include retailers, acquirer processors, payment card networks, issuer processors, and third party administrators.

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  ECFC - Employers Council on Flexible Compensation

  Mar 2017 - Jan 2022

  Board Member

  The Employers Council on Flexible Compensation (ECFC) is a non-profit organization dedicated to the maintenance and expansion of private employee benefit programs on a tax-advantaged basis. The organization has two driving missions. The first is to represent and promote flexible compensation programs through effective lobbying. The second is to provide information on flexible compensation programs to member, national opinion leaders and the general public to help create a positive climate for the growth of flexible compensation. Show less

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  Fiserv

  Jan 2022 - now

  GM & VP Product Management - Healthcare Issuing Solutions