Rahul Banyal

Experience

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  Tata Business Support Services Limited(Serwizsol)

  Nov 2006 - Oct 2009

  Senior Customer Care Executive

  Handling the inbound calls of Tata Indicom postpaid customers (HNI and Top Corporate customers), solving the queries and complaints of the customers and taking their requests' ' Assisting the newly hired executives during training & as well as on floor. Preparing the ACD reports of executives, floor handling etc

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  HDFC Life

  Nov 2009 - Mar 2010

  Sales Development Manager (Direct sales)

  Generating business to company by selling life insurance policies to clients. "Reporting to the manager. “Close interaction with the customers and providing after sales service to customer

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  Zenith consultancy services

  Apr 2010 - Apr 2011

  Branch-in-charge

  Assisting the main branch, in recruiting the candidate for the clients, as per their needs " Collection of data of candidates from various sources like job portals, employment exchanges and various other sources " Maintain the database of candidates " All administrative and HR work related to recruitment from screening of candidate till their joining " Assisting the students in their admissions in various professional colleges.

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  Om Namah Shivay Automobiles

  Feb 2012 - Aug 2012

  Administration cum Sales contact person

  All administrative works including maintaining cleanliness in the showroom, depositing the bills, maintaining all reports related to vehicle purchase and sales. “Responsible for all official communication with Regional and Circle Office ``Maintain sales reports and coordinating with sales executives.” Responsible for front office management and handling the walk-in customers `` Handling the showroom vehicle sales including paperwork involved like billing, Insurance of vehicles.

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  CHANDIGARH UNIVERSITY

  Oct 2012 - Oct 2013

  Divisional Admission Executive

  Office in-charge, responsible for all activities taken by office " Responsible for all marketing activities of assigned area" Visiting schools and colleges and conducting career-counselling workshops for students. "Collecting data of students "Making business relationships with education consultants, schools and Colleges "Handling walk-in students and parents and giving them career guidance." Converting walk-ins to admissions and handling all work related to admission

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  Self-employed

  Dec 2013 - Feb 2016

  Freelancer-Education Counsellor

  Assisting the students in their admissions in various professional colleges.

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  Pioneer Immigration & Education Consultancy Pvt Ltd

  Mar 2016 - Dec 2022

  Branch Manager

  Manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation, Assist the Head Office in implementing business development strategies for assigned branches. Working closely with Counselling and operations Team to educate them about latest updates, policies and rules; also handling the team of counsellors and back-office operations with result orientated strategies and planning. Provide quality and exceptional services to customers. Will be the process owner for all clients of the branch (students) and ensure that they are serviced and guided well from beginning to end of the complete student Visa application process. Show less

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  IELTS AND Immigration

  May 2023 - Aug 2023

  Branch Manager
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  Aura Visa & Education Consultancy

  Feb 2024 - now

  Principal Consultant