Bhavya Valsan

Experience

• 

  St. Francis Public School

  Jan 2009 - Jan 2009

  Faculty

  - Helped students to improve their creative writing and communication skills.

• 

  Apex CoVantage Private Limited

  Mar 2010 - Jan 2010

  Technical Content Writer Analyst

  - Indexed and abstracted the text with reference to the style guide for the scholarly articles.- Compiled and summarized researched information, data and statistics into reports, documents and case studies. - Abstracted the text with reference to the style guide.- Summarized and edited the articles based on selected key-words.

• 

  NGO

  Jul 2010 - Mar 2011

  Freelance Editor

  - Proof read the existing documentation and identified areas for change.- Reviewed content for technical accuracy. - Created Brochures and Marketing Collaterals.

• 

  Xerox

  Apr 2011 - Sept 2013

  Technical Writer

  - Designed and developed various document types like system instructions, administrative procedures, plan rules, and, call guides for various clients. - Reviewed and published documents using client specific tools adhering to the style guide for consistency.- Created Standard Operating Procedures (SOPs) by gathering details from the Subject Matter Experts (SMEs).- Worked closely with quality analysts and SMEs to verify technical content, accuracy, and scope.

• 

  NetApp

  Jan 2014 - Jul 2017

  Technical Writer

  - Responsible for writing and revising hardware and software documentation for NetApp's products and technologies. - Developed technical documentation for NetApp Support site for internal and external users, including “How To” guides, FAQs, Reference Manuals, Product Announcements and Release Notes.- Collaborate and work effectively with the Engineers, technical resources, and stakeholders to improve document quality and usability.- Research, write, and revise technical documents according to the established standards.- Develop training material for the Knowledge Management team.- Edit the Knowledge Base (KB) articles by following the editing guidelines and processed the articles through the review workflows.- Create knowledge based videos. Lihat lebih sedikit

• 

  Amazon

  Jul 2017 - now

  - Develop high-quality, user-centered content for the companies and individuals, who sell goods and services through the Amazon selling platform.

  • Manager - Content Management

    Mar 2022 - now

  • Lead Technical Writer

    Jul 2017 - Mar 2022