Rakesh Kumar Pradhan

Experience

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  VELOX COMPUTER SERVICES PRIVATE LIMITED

  Dec 2008 - Jun 2009

  Software Engineering Trainee
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  Sutherland Global Service Limited

  Jul 2009 - Dec 2009

  Associate
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  ICICI Bank

  Jun 2010 - Sept 2012

  Officer
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  Infosys Ltd

  Nov 2012 - Feb 2017

  Senior Test Analyst

  1. Reviewed business requirements, IT design documents and prepared test plans which involved various test cases for all assigned module/projects. 2. Interact with developers and business analysts to perform various types of testing throughout software testing life cycle (STLC) and bug life cycle (BLC).3. Involve in test cases review meeting along with the test lead.4. Worked with development teams investigating and correcting software bugs based on the test results.5. Propose suitable test approaches and create test plans including functional, smoke, system, regression, integration, and exploratory testing runs as appropriate.6. Performed manual testing for each build and release process by managing code freeze, wrote daily test plans with google sheets, and logged an average of four bugs per day in JIRA. Show less

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  News UK Technology

  Mar 2017 - Sept 2020

  Associate Test Lead

  1. Developed and maintained automated Python scripts for News UK websites, which includes the SUN, the TIMES and the SUNDAY TIMES and supports different functionalities: searching for an article, Login functionalities, and browsing through different sections of the news website, etc.2. Work with the product and design teams to understand end-user requirements, formulate use cases, and then translate that into a pragmatic and effective testing solutions.3. Driving multiple quality initiatives in coordination with the QE leads and other development managers.4. Prepare and allocate test plans to external testing resource during busy periods, taking responsibility for the quality of execution and defect reporting to ensure standards are maintained.5. Hold regular 1-to-1 meetings with direct reports and team meetings to ensure the team are kept up to date with developments within the department. Show less

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  Kore.ai

  Sept 2020 - Oct 2022

  1. Work closely with Delivery Head & QA Team to define and embed overall testing strategy for the company to cover functional testing, automation testing and defect management.2. Build and maintain relationships with Project & Programme Managers to influence their decisions regarding the approach to the testing of new/changed software applications & services.3. Work with business analysts to develop acceptance criteria for user stories and identify areas for further test script coverage.4. Identify and communicate any risks that may affect the scheduled release and identify mitigation measures.5. Provide test completion reports including both execution metrics and defect details and communicate these with business stakeholders.6. Identify opportunities to automate our testing, creating, and managing appropriate automation scripts.7. Identify new ways of working and supporting technologies that will assist the team in becoming more efficient and delivering a higher quality of testing service to the business. Show less

  • Test Lead

    Aug 2021 - Oct 2022

  • Associate Test Lead

    Sept 2020 - Jul 2021
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  Instant Systems Inc

  Oct 2022 - Jun 2023

  QA Manager

  1. Overseeing all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.2. Manage and communicate defects and blockers with the wider project and release team, planning and scheduling further test cycles and retesting as appropriate.3. Responsible for providing guidance and advice to Projects on all aspects of testing including scope, deliverables, estimates, resources, tools and required QA resource skill sets.4. This also includes responsibility for delivery of the Project Test Strategy, Test Plans and managing test activities through the SDLC.5. Ensure the team documents each aspect of a system or application as a reference for future upgrades and maintenance. Show less

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  ConverseNow.AI

  Jul 2023 - Feb 2024

  QA Manager

  1. Participated in regular meetings with upper management to communicate accomplishments, plans and issues as well as any risks to the project's progress. 2. Defined testing strategies based on project requirements. 3. Increased test artifact documentation more than 100% across all applications supported.4. Helped set annual goals and continuous improvement initiatives to drive an average of 6% annual increase in prevention savings. 5. Compiled test results and updated senior management on project status for weekly MIS reporting.6. Implement a robust process for the resource management of test analysts ensuring there is clear visibility of where resources are allocated against workload and that this information is readily available to stakeholders. Show less