
Melissa Mitchell
Utilization Review

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Connect with Melissa Mitchell to Send Message
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About me
Regional Director
Education

University of Texas at Tyler
1996 - 1998BSN Registered Nursing/Registered Nurse
Experience

Cigna
May 2004 - Jun 2005Utilization ReviewExtraction of pertinent clinical information merged with the appropriate Milliman Care guidelines for the requested service, and presented cases to the Medical Directors for review and determination of coverage.

Humana
Jun 2005 - May 2017Clinical AdvisorPerform quality control audits to ensure data and documentation accuracy in accordance with company and federal guidelines.Assist in development, testing and training of new company-wide computer documentation systems.Develop, validate and maintain clinical databases for department performance and referral tracking, ROI studies, and reporting to upper management.

Hill Regional Hospital
Apr 2018 - May 2021Patient Access Director
NurseLine After Hours Telephone Triage
Jul 2021 - Jun 2024Director of Clinical Operations
Bluebird Homecare
May 2024 - nowRegional Director
Licenses & Certifications
- View certificate

Body Language for Leaders
LinkedInJan 2018 - View certificate

Communicating with Confidence
LinkedInJan 2018
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