Melissa Mitchell

Melissa Mitchell

Utilization Review

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location of Melissa MitchellDallas, Texas, United States

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  • Timeline

  • About me

    Regional Director

  • Education

    • University of Texas at Tyler

      1996 - 1998
      BSN Registered Nursing/Registered Nurse
  • Experience

    • Cigna

      May 2004 - Jun 2005
      Utilization Review

      Extraction of pertinent clinical information merged with the appropriate Milliman Care guidelines for the requested service, and presented cases to the Medical Directors for review and determination of coverage.

    • Humana

      Jun 2005 - May 2017
      Clinical Advisor

      Perform quality control audits to ensure data and documentation accuracy in accordance with company and federal guidelines.Assist in development, testing and training of new company-wide computer documentation systems.Develop, validate and maintain clinical databases for department performance and referral tracking, ROI studies, and reporting to upper management.

    • Hill Regional Hospital

      Apr 2018 - May 2021
      Patient Access Director
    • NurseLine After Hours Telephone Triage

      Jul 2021 - Jun 2024
      Director of Clinical Operations
    • Bluebird Homecare

      May 2024 - now
      Regional Director
  • Licenses & Certifications