Upasana Das

Experience

• 

  Tech Mahindra

  Jun 2010 - Mar 2014

  Senior QA Test Engineer | Test Engineer

  Preparation of the Test Strategy and Test Plan documents following AT&T’s ITUP Tech Mahindra’s BMS processesTest Effort EstimationTest Planning, Defining Test StrategyTest Case DesignTest Data PreparationTest Case Execution - Functional and Regression TestingDefect Management and Defect RetestsAutomation Strategy, PlanningAutomation Script Development, Implement AutomationProgress and Status reporting through daily, weekly and monthly reports, dashboards and calls as specified by the customer.Co-ordination between onsite and offshore teamsOnsite Coordination – To actively work as an interface between the offshore delivery team and customer, tracking the daily work status along with solutions / updates on the raised queries and issues.Good understanding of the onsite offshore model and effective use of it to enable the client to achieve its business objectives.Training and knowledge transfer to new team member. Show less

• 

  Ness Digital Engineering

  Apr 2014 - Jul 2023

  Led multiple projects simultaneously, serving as a business analyst, scrum master, and project manager, ensuring seamless coordination and successful project outcomes.Collaborated with stakeholders to elicit, analyze, and document business requirements, translating them into functional specifications and user stories.Conducted detailed gap analysis, identifying areas for improvement and proposing innovative solutions to optimize business processes and drive efficiency.Facilitated agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring adherence to agile principles and fostering effective teamwork.Managed project scope, timelines, and budgets, employing project management methodologies to ensure successful project delivery within constraints.Utilized various project management tools and software to monitor project progress, track tasks, and communicate updates to key stakeholders.Coordinated with cross-functional teams, including developers, testers, designers, and business units, fostering a collaborative environment and driving project success.Conducted risk assessments, identified potential risks, and implemented mitigation strategies to minimize project risks and ensure smooth project execution.Collaborated with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of project objectives and scope.Conducted thorough data analysis, utilizing statistical techniques and tools to identify patterns, trends, and actionable insights to drive business decision-making.Prepared detailed business requirement documents, functional specifications, and process flow diagrams, ensuring clear communication and alignment among project teams.Conducted user acceptance testing (UAT) to validate system functionality,ensuring alignment with business needs and requirements. Show less Collaborated with stakeholders to gather and document business requirements,ensuring a comprehensive understanding of project objectives and scope.Conducted thorough data analysis, utilizing statistical techniques and tools toidentify patterns, trends, and actionable insights to drive business decisionmaking.Prepared detailed business requirement documents (BRDs), functionalspecifications, and process flow diagrams, ensuring clear communication andalignment among project teams.Worked closely with development teams to clarify requirements, address queries,and provide guidance throughout the development lifecycle.Conducted user acceptance testing (UAT) to validate system functionality,ensuring alignment with business needs and requirements.Provided user training and support, facilitating smooth user adoption andtransition to new systems or processes. Show less Develop comprehensive test plans, strategies, and test cases based on projectrequirements, specifications, and industry best practices.Collaborate with stakeholders, including product owners, project managers, anddevelopment teams, to define testing objectives, scope, and timelines.Oversee and participate in the execution of test cases, including functional,regression, integration, and performance testing, to validate system functionality.Review and analyze test results, track defects using a defect tracking system, andprovide timely feedback to development teams.Ensure that defects are properly documented, categorized, and prioritized, andwork with the team to resolve them efficiently.Collaborate with the team to identify areas for test automation and develop anautomation strategy.Identify training needs within the QA team and provide training and guidance ontesting techniques, tools, and methodologies. Show less

  • Project Manager | Scrum Master | Lead - Business Analyst

    Jan 2018 - Jul 2023

  • Business Analyst

    Apr 2016 - Mar 2018

  • Lead QA Engineer

    Apr 2014 - Apr 2016