Talk to sales Try for Free
Arshad Malik

Arshad Malik

Intern

Followers of Arshad Malik427 followers
location of Arshad MalikHyderabad, Telangana, India

Connect with Arshad Malik to Send Message

Connect

Connect with Arshad Malik to Send Message

Connect

  • Timeline

  • About me

    AGI Data Services Manager @ Amazon | MBA in Marketing

  • Education

    • M.S. Junior College

      2005 - 2007
      10+2 Commerce

    • Seventh Day Adventist High School (Hyderabad)

      1999 - 2005
      10th SSC

    • Minto Circle High School, Raj Bagh Srinagar (Kashmir)

      1996 - 1999
      Junior School Junior High/Intermediate/Middle School Education and Teaching

    • Osmania University

      2007 - 2010
      Bachelor Of Computer Applications Computer Science A

    • Indian Institute of Planning and Management

      2011 - 2013
      Master of Business Administration (MBA) Marketing

  • Experience

    • ClientCurve Infosystems Pvt Ltd

      Jun 2012 - Jul 2012
      Intern

      ClientCurve is a leading Global Marketing Process Outsourcing Company helps reduce Marketing, Inside-Sale & Lead Generation costs for companies.ClientCurve is very fast in building and improving sales pipeline with its unique Marketing Process Outsourcing Solutions.

    • Reasoning Global eApplications Ltd.

      May 2013 - Oct 2013
      Supply Chain Fulfillment Excutive

      Reasoning Global eApplications Ltd is a Hyderabad based company primarily engaged into e-business solutions. Reasoning aims to simplify e-business technologies for rapid mass adoption. Reasoning has products like Martjack - eCommerce Solution, PCom - e-School management solution, to its Credit.

    • Amazon

      Jul 2014 - now

      Lead and developed a team of 10 - 15 specialists in the Heavy and Bulky department, drove overall performance management and evaluation of the team. Ensured high service delivery and execution. Regular sessions with Brand POCs, Transportation and Program Management and Category teams.Achieved performance goals and objectives in line with the network-wide vision and goals in Search & Rescue department, managed the workflow of the team to maintain service levels and ensure equitable workloads among team members.Identified customer-impacting issues and implementing solutions to increase customer satisfaction. Participated in cross-functional process improvement initiatives at a network level. Show less

      • AGI Data Services Manager

        Sept 2020 - now

      • Customer Support Manager

        Apr 2017 - Sept 2020

      • S&R (Search and Rescue) Team Lead

        Nov 2015 - Apr 2017

      • Customer Service Assistant

        Jul 2014 - Oct 2015

  • Licenses & Certifications