Robert Odoh

Experience

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  University of Windsor

  Sept 2021 - Dec 2021

  Information Technology Service Desk

  • Client support - service request and incident tracking / triaging using TeamDynamix (ticketing application)• Provided solutions to common problems via remote assistance, phone support, and walk-ins.• Diagnosing, logging, and resolving hardware, software, and networking issues.

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  University of Windsor

  May 2022 - Dec 2022

  Data Management Intern

  -Supported the Office of Research Ethics data metrics initiative which included scrubbing and updating historical files dating back two-three years for completeness and accuracy and cross-referencing between paper files and data files.-Monitored and updated existing data, working closely with the Administrate Assistant to ensure accuracy of existing data within the database; assisting with general data cleanup and confirmation.-Alpha and Beta testing of the ROMEO Researcher portal for submission of research ethics applications and other necessary forms; assistance with helping researchers navigate the portal once launched; confirmation of accuracy of submissions within the portal; uploading and testing forms, identifying concerns, errors. -Database support within the ORE administrative side of the eRSO database (uploading and attaching files, confirming data entry, cross-referencing between ROMEO and eRSO; supporting ORE staff by reviewing submissions for completeness and accuracy. -Assisted with creating training manuals for the research portal and environmental scans for the ORE Show less

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  University of Windsor

  Sept 2023 - now

  Graduate Teaching Assistant

  • Collaborating with professors or researchers on various research projects.• Grading assignments and providing feedback to students.• Mentoring undergraduate students or new graduate assistants.• Collaborating with fellow graduate assistants, professors, and researchers.

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  WDBA-APWD

  Jan 2024 - Aug 2024

  Information Management Specialist
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  Black Boys Code

  Mar 2025 - now

  Curriculum Development Team Lead