
Sanish Mathew
Program Liaison Officer

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Skills
Team managementHealthcareManagementProject managementHuman resourcesStrategic planningVendor managementMicrosoft excelOperations managementProject planningBusiness analysisMicrosoft officeRecruitingPerformance managementTalent acquisitionHospitalsProcess improvementCustomer serviceBpoHealthcare managementTrainingHealthcare information technologyTeam buildingAbout me
Experienced Assistant Manager with a demonstrated history of working in the insurance industry. Skilled in Operations Management, Team Building, Healthcare Information Technology (HIT), Management, and Performance Management. Strong healthcare services professional with a Master of Business Administration (MBA) focused in Insurance and Risk Management from Mahathma Gandhi University.
Education

Mahathma Gandhi University Meghalaya
2011 - 2013Master of Business Administration (MBA) Insurance and Risk Management I GradePGBM - Insurance and Risk management

Sea College of Nursing
2003 - 2007Bachelor of Science (Nursing) Nursing Science First GradeBachelor Degree in Nursing
Experience

AddressHealth
Apr 2010 - May 2011Program Liaison OfficerWorked as Program Liaison officer, for international concept promotion in south Bangalore. Worked for Chronic disease management program in pediatrics age population. Supported business by concept promotion among pediatricians of south Bangalore, Organizing medical camps in various schools, residential apartments, shopping malls to create public awareness and education purpose.

Axa Business Service Private Limited
May 2011 - Apr 2015Operational SpecialistWorked as Specialist Operations in various health insurance profile like, Direct billing claim settlement, Electronic claims settlement, Reimbursement, Quality Analysis, Reconciliation projects, Training of new joiners on various health claims. Moved into Medical Pr-authorization process since 2013 and worked as Pr-Authorizing executive in various shifts for 24/7 process with 30 Minutes Turn around time.

Axa gulf health care - ABS
May 2015 - Feb 2018Process Lead (Medical pre authorization team)Providing technical support to the team members in per-authorizations, training the team members, daily, weekly and monthly reports, Client communications, quality analysis and feedback, team management, Customer Support, Audits, Query Management, Work allocation.

AXA Business Services Private Limited
Mar 2018 - Sept 2020Assistant Manager (Gulf - Medical Pre-Authorization Team)
AXA Gulf
Oct 2020 - Sept 2022Medical Board Manager
Jun 2021 - Sept 2022Medical Board Team Lead
Oct 2020 - Jun 2021

GIG Gulf
Sept 2022 - nowRegional OP Approval Manager
Feb 2024 - nowMedical Board Manager
Sept 2022 - Jan 2024
Licenses & Certifications

Six sigma Green belt certification
Axa Business services Pvt Ltd- View certificate

Operations Strategy for Business
LinkedInJun 2025 - View certificate

Build Your Logical Thinking Skills
LinkedInApr 2023 - View certificate

Operations Management Foundations
LinkedInMay 2025 - View certificate

Diplama in Medical Coding and Billing
AlisonMar 2025 - View certificate

Lean Foundations
LinkedInJun 2025 - View certificate

Transitioning from Manager to Leader
LinkedInNov 2022 - View certificate

Build Your Team's Agility and Resilience
LinkedInJul 2023 - View certificate

Business Process Improvement
LinkedInAug 2025 - View certificate

Leading a Customer-Centric Culture
LinkedInSept 2023
Languages
- enEnglish
- hiHindi
- maMalayalam
- kaKannada
- taTamil
- teTelugu
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