Frederico Rocha Milheiro

Experience

• 

  L&A Cubata

  Jul 2013 - Feb 2015

  • Waiter

    Sept 2013 - Feb 2015

  • Commis

    Jul 2013 - Sept 2013
• 

  Dolce Hotels & Resorts

  Jan 2015 - Jan 2017

  Garden - Golf Club House and TerraceGrande Escolha - Portuguese Gastronomic Restaurant

  • Head Waiter

    Sept 2016 - Jan 2017

  • Banquet Waiter

    Jan 2015 - Jan 2016
• 

  Four Seasons Hotels and Resorts

  Jan 2018 - Jun 2021

  • Head Waiter

    Jan 2020 - Jun 2021

  • Waiter

    Jan 2018 - Jan 2020
• 

  Four Seasons Hotels and Resorts

  Jan 2022 - Jul 2023

  Dani Brasserie - Dani García Group leaded by 3 Michelin ⭐ Chef, Dani García

  • Head Waiter

    Jun 2021 - Jul 2023

  • Designated Trainer

    Jan 2022 - Jul 2022
• 

  Concentrix

  Jan 2024 - now

  Client Service Representative || HealthCare

  CSR working directly with General Electric Healthcare through Concentrix + Webhelp- Client Relationship Management: Foster strong and collaborative relationships with General Electric Healthcare to understand their unique needs and exceed service expectations. - Technical Proficiency: Demonstrate advanced proficiency in CSS methodologies, utilizing technical skills to troubleshoot and resolve issues efficiently. - Healthcare Domain Knowledge: Apply in-depth knowledge of the healthcare industry to provide specialized support tailored to General Electric's Healthcare division. - Problem Resolution: Employ effective problem-solving techniques to address customer concerns promptly, ensuring a positive customer experience. - Cross-Functional Collaboration: Work closely with cross-functional teams to streamline communication channels and optimize service delivery. - Quality Assurance: Uphold the highest standards of service quality, adhering to established guidelines and ensuring compliance with General Electric Healthcare's standards. Mostrar menos