Anugerah Pratama

Experience

• 

  M Cashback Indonesia

  Sept 2009 - Oct 2010

  IT Support Technician
• 

  HS Prima Indonesia

  Dec 2011 - Jul 2016

  IT Helpdesk
• 

  Indonesian Cloud

  Aug 2016 - now

  - Responsible for maintaining Backup & Replication tools.- Designing DRaaS Solution based on customer's Business Continuity Plan- Conducting Proof of Concept (PoC) - Identifying what is customer need and pain point.- Designing solutions and providing technical proposals based on customer’s use cases & requirements.- Create and deliver effective solution presentation to customer- Generate Bill of Material- Generate commercial quotation draft - Provide day-to-day platform monitoring and support to ensure the smooth running of the cloud infrastructure- Creating daily Infrastructure resources & capacity report based on checklist- Performing first level troubleshooting and support for incident, change request and services termination - Implement staging & build cloud platform with WMware EXSI 6.0 Hypervisor

  • Cloud Engineer - Disaster Recovery & Backup Specialist

    May 2020 - now

  • IaaS Presales Consultant

    Oct 2018 - Aug 2020

  • Technology Portfolio & Product Management Specialist

    Jun 2018 - Nov 2018

  • Helpdesk

    Aug 2016 - May 2018