Rista Yasin Lamohammad Hende

Experience

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  PT Indo Sistem Global (Indosystem)

  Jul 2018 - Mar 2021

  System Analyst

  - Gathering critical information from meetings with various stakeholders and producing useful reports.- Meet and coordinate with internal and client to establish project scope, system goals, and requirements- Analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow- Ensuring solutions meet business needs and requirements.- Liaise with internal teams (e.g. developers and product managers) to identify system requirements- Provide clearly reporting status to product owner manage and supervise the team during the projects- Serving as a liaison between stakeholders and users Show less

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  Cxrus Solutions

  Mar 2021 - Dec 2021

  Business Analyst

  - Gathering critical information from meetings with Our Client PT.AXA Financial Indonesia .- Meet and coordinate with internal and client to establish project scope, system goals, and requirements- Analyze metrics to understand customer and product performance- Analyze, and organize requirement specifications, diagrams, and flowcharts for developers and testers to follow- Ensuring solutions meet business needs and requirements.- Liaise with internal teams (e.g. developers and product managers) to identify system requirements - Create mockups and prototypes to assist with development- Managing the product backlog and prioritizing them based on changing requirements- Monitoring and evaluating product progress at each stage of the process- Liaising with the product team and end-users to deliver updates Show less

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  Mister Aladin

  Nov 2021 - Dec 2023

  Product Manager

  - Lead end-to-end product development lifecycle, from planning, design, implementation, product release, maintenance and improvement on tribe hotels, payments and users. - Improve quality and deliverables with more than 85% completion per Sprint Documented & continuously maintained PRD in Confluence. - Develop Charging Fee and Installment - Redesign and Revamp New Mister Aladin for better customer experience, Improve customer satisfaction- Managed Payment gateway to minimize customer dissatisfaction - Gather and synthesize feedback from customers, stakeholders, and internal teams to continuously iterate and enhance product offerings.- Scope and prioritize activities based on business and customer impact- Communicate and collaborate within and across the team for input on priorities, approach, and solution designs- Partner with UX/UI designers to create intuitive and seamless user experiences that align with customer needs and expectations.- Work closely with engineering teams to deliver with quick time-to-market and optimal resources- Identify when project(s) appear to be deviating from plan. Raise issues early and prepare options to resolve/remediate include assessment on the potential impact and risk- Bridge business and technical worlds very well, a good conceptual problem solver to articulate opportunities and solutions Show less