Charles Chukelu

Experience

• 

  The Fountain School, Surulere

  Oct 2014 - Nov 2015

  Science Coordinator / Teacher

  • Enhanced science education by organizing and coordinating hands-on experiments, increasing student engagement and understanding of key scientific concepts• Pioneered the design and implementation of the school's first science experiment logbook, streamlining lab activities and improving student documentation skills• Developed and executed interactive learning activities that sparked curiosity and deepened interest in scientific concepts, fostering a safe and enjoyable learning environment• Facilitated interdisciplinary collaboration by working with subject and class teachers to align lesson plans, ensuring cohesive and effective learning operations• Led the planning and supervision of class projects and educational field trips, evaluating students' progress and tailoring strategies to enhance their academic performance Show less

• 

  TheCypha

  Jul 2019 - Jun 2021

  Software Tester / Community Manager

  • Conducted usability tests in which insight was collected to identify best approach to feature within the app for maximum satisfaction• Served as the middleman between users and developers, implementing feedback loops to introduce improvements that increase user retention• Performed targeted user engagement initiatives involving over 30 participants through surveys and follow-up communications through phone, email, and chat rooms; captured actionable insights that drove 15% increase in customer satisfaction scores.• Developed partnerships for influencer outreach with industry leaders to boost brand recognition and engagement• Worked closely with our users and the development team to quickly resolve user issues and to utilize feedback to make enhancements in future versions Show less

• 

  Freelance

  Jun 2020 - now

  Product Designer

  • Crafted engaging user interfaces using Figma that adhered to brand identity and customer requirements, helping achieve 17% growth in customer acquisition.• Performed comprehensive user research through interviews and questionnaires, driving a 23% boost in user registration and platform activity by resolving critical issues.• Partnered with engineering and marketing departments to implement design components effectively, delivering improved user satisfaction and brand alignment.• Built detailed user journey maps and wireframes that enhanced the onboarding experience, cutting completion duration by 30%.• Developed and iterated interactive mockups to test design solutions, gaining leadership approval for significant product enhancements.• Implemented uniform design patterns across multiple platforms using design systems, maintaining consistency and accessibility.• Led A/B testing initiatives for design features, generating data-backed improvements that increased feature usage by 20%. Show less