Mary Harding (Samples)

Mary Harding (Samples)

Account Manager

Followers of Mary Harding (Samples)1000 followers
location of Mary Harding (Samples)Redlands, California, United States

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  • Timeline

  • About me

    Account Manager/Project Management Office Lead / Program & Project Manager / Operational Growth Strategist

  • Education

    • University of Phoenix

      2013 - 2014
      Project Management
    • University of Phoenix

      2014 - 2016
      Bachelor of Applied Science (B.A.Sc.) Business Administration and Management, General
    • Wharton Online

      2024 - 2024
      AI for Decision Making: Business Strategies and Applications

      Develop expertise in leveraging AI for marketing, finance, and people management, specializing in devising effective marketing strategies, enhancing customer experiences, detecting fraud, and streamlining HR functions. Dedicated to navigating AI ethics and risks, designing governance frameworks to ensure fair and transparent AI application across organizations

    • Grossmont College

      -
    • Cal State Fullerton College of Natural Sciences and Mathematics

      2017 - 2019
      Master of Science - MS Educational/Instructional Technology
  • Experience

    • Payment Solutions

      Apr 1999 - Jul 2011
      Account Manager
    • South Coast Displays

      Aug 2006 - Jul 2011
      Lead Project Manager

      I collaborated with clients and vendor partners to gather expectations for project lifecycles and implement on the trade show floor, managing a portfolio of over 20 trade shows with budgets ranging from 5K to 250K. As such, I also directed teams of approximately four skilled laborers during the installation and dismantling processes.

    • Petco Animal Supplies, Inc.

      Apr 2009 - Mar 2017
      National Program Manager

      National Program Manager, 2011 – 2015 Animal Care & Education Specialist, 2009 – 2011 After joining Petco, I designed a new strategy and impactful programs/solutions employed across all 350+ stores to achieve the company’s and animal welfare partners’ adoption and fundraising goals, while further cementing the group’s reputation as a leading animal advocate. During my time in the senior leadership role, I…Forged relationships with both local and national organizations to promote the Think Adoption First campaign and leveraged data to develop insight-driven strategies to improve campaign outreach and performance.Worked hand-in-hand with the Animal Care & Education team to create and manage national marketing campaigns delivered via both digital and traditional channels.Represented Petco, traveling across the country to train employees and partner representatives on best practices for executing and maximizing the success of field campaigns. Beyond the Think Adoption First campaign, other programs/campaigns included the Think Adoption First Investigation Program, the Adoption Center Program, and Veterinary Partner newsletters. Partnered with Regional Vice Presidents and District Managers to develop effective adoption programs.Sourced and determined the eligibility of new partners to continue expanding the partner network. Show less

    • SweetRush Inc.

      May 2015 - now

      After starting out as Project Manager, I played a key role partnering with senior leaders to build a best-in-class Project Management Office (PMO) from the ground up. I continue to act as the guiding force behind a talented team of 19 project managers executing business culture and performance transformation initiatives for clients. Among my key contributions, I…☞ Deliver the leadership, training, and coaching, which empowers the team to excel and achieve the Project Management Office’s (PMO) strategic goals.☞ Recruit and onboard new project managers, training them on project management methodologies.☞ Fully own client relationships for each project or program, carefully managing expectations to foster satisfaction.☞ Develop project roadmaps outlining scheduling, resource needs, budgets, deliverables, etc., and report status of projects to senior leaders.☞ Problem-solve obstacles by leveraging high emotional intelligence to resolve conflicts and unify stakeholders to create solutions to overcome challenges of all sizes.☞ Analyze and use insights to refine/change project management processes, improving performance and increasing profitability.☞ Consistently succeed in achieving agreed-upon deliverables within strict timelines and budgetary parameters.For select achievements, I…☞ Created a powerful budget reporting tool to improve transparency for clients, resulting in margin retention growing by 6%.☞ Launched a Project Lifecycle Dashboard for clients to have a centralized tool showcasing real-time updates on project status, budgets, and deliverables, among other key insights. ☞ Architected the Onboarding/Training program for new project managers, which is now a benchmark program for the organization and has been adopted for use by multiple other departments.☞ Helped devise a new design & development methodology, which has enhanced synergy with the Instructional Creative and Technical teams to dramatically improve communication and deliverables Show less

      • Account Manager

        Sept 2023 - now
      • Project Management Office Lead / Program & Project Manager / Operational Growth Partner

        Jun 2018 - Sept 2023
      • Project Manager

        May 2015 - May 2018
  • Licenses & Certifications