Anup Shetty

Anup Shetty

Operations Lead

Followers of Anup Shetty412 followers
location of Anup ShettyMumbai, Maharashtra, India

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  • Timeline

  • About me

    Lead Service Delivery Manager

  • Education

    • University of Mumbai

      -
      Bachelor of Arts (B.A.) Liberal Arts and Sciences/Liberal Studies
    • St. Blaise High School

      1982 - 1992
      Bachelor's degree Secondary School Administration/Principalship
    • Belhaven University

      2022 - 2022
      Postgraduate Degree Blockchain
    • Belhaven University

      -
      Postgraduate Degree Blockchain
    • Belhaven University

      2022 - 2022
      Postgraduate Degree Blockchain
  • Experience

    • Tata Motors

      Jan 1996 - Jan 2000
      Operations Lead

      Ensuring that an organization's IT infrastructure and systems are functioning properly and that they are aligned with the organization's strategy and goals. Responsible for managing the IT operations budget, overseeing the maintenance and support of IT systems, ensuring compliance with regulations and standards, and managing a team of IT professionals.

    • Tata Technologies

      Jan 2000 - Jan 2006
      End User Support Specialist

      As a Technical Site Manager, my role is to ensure that the technical operations of the site are running smoothly, safely, and efficiently. Provide leadership and guidance to technical staff, manage the site's budget, and ensure that all systems and equipment are functioning properly. Additionally, I would be responsible for ensuring that the site is compliant with regulatory requirements and that it is safe and secure for all stakeholders.

    • IBM

      Jan 2007 - Feb 2017
      Senior Dervilery Manager

      As a seasoned Service Delivery Manager with over 27 years of experience in the IT industry, I am adept at managing complex projects, teams, and client relationships. In my current role at [insert company name], I am responsible for overseeing the delivery of services and cross competency management for our clients, while ensuring high levels of customer satisfaction and operational efficiency.With a strong background in project management, I am skilled in defining project scope, creating timelines, identifying risks and issues, and tracking progress. I have a proven track record of successfully delivering projects on time and within budget, while maintaining a focus on quality and customer satisfaction.As a people-oriented manager, I am committed to building and motivating high-performing teams. I have experience in leading cross-functional teams, providing direction and support to team members, and fostering a culture of collaboration and innovation.In addition to my technical expertise, I have strong interpersonal and communication skills, which enable me to effectively manage client relationships and maintain open lines of communication with stakeholders at all levels. I am ITIL certified and have a Bachelor's/Master's degree in [insert relevant field].Overall, I am passionate about delivering value to clients through innovative solutions and exceptional service delivery. I am always seeking new challenges and opportunities to grow professionally, and I look forward to connecting with like-minded professionals in the industry. Show less

    • NETCAP DATA SERVICES PVT LTD

      Feb 2016 - now
      Program Lead
  • Licenses & Certifications

    • Advanced Program in Blockchain

      Envisage Global
      Apr 2023
      View certificate certificate
    • Google Project Management Certificate

      Coursera