
Robert Smith
Manager

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About me
Hotelier
Education

Fish Hoek High School, Cape Town
1980 - 1984
University of Cape Town
1985 - 1986BSocSci
Experience

Grand Metropolitan Retailing
Jan 1986 - Jan 1990Manager
Barn Hotel
Jan 1990 - Jan 1992General Manager
Marks Tey Hotel
Jan 1992 - Jan 2000General Manager
Paten Hotels
Mar 1996 - Apr 2008Director
Complete Hotels Services
Jul 2008 - nowManaging DirectorComplete Hotels Services Ltd provide full management services to independent hotel owners. CHS currently manage three hotels on behalf of the owners. CHS also specialise in consultancy services to the hospitality industry on short, medium and long term contracts. The services include, amongst others, sales representation, strategic marketing planning, internet distribution & GDS, revenue management, systems implementation, feasibility studies and mystery guest exercises.

Completehotels Ltd
Aug 2008 - nowManaging DirectorCompletehotels Ltd owns the Queens Head Inn at Nassington near Peterborough. This 2 AA Rosette Restaurant and 10 bedroom country Inn and restaurant is located in a beautiful village and the lawned garden has access to the River Nene & is developing a growing reputation as a destination restaurant.

Best Western Plough and Harrow Hotel
Feb 2010 - nowOwnerThe Plough and Harrow Hotel is a well known 44 bedroom hotel on the Hagley Rd in Edgbaston, Birmingham close to the city centre, the NAC, NIA and ICC. We acquired the hotel in February 2010 and plan to refurbish and improve it over the next 2 years and to establish it once again as one of Birminghams best independent hotels.

Interchange and Consort Hotels Limited
Mar 2022 - nowMain Board Director - Non Executive
Licenses & Certifications

MCIM
CIM | The Chartered Institute of Marketing
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