Josephine B.

Experience

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  Neptune Software Group

  Nov 2011 - Oct 2015

  HR System and Integrations Consultant

  -Sales and account management . Responding to RFPs and RFIs to clients and doing system domos to prospective customers -Supported the Human Resource management system across all clients, that is Consolidated Bank of Kenya, IDB capital, ICDC, Nawirisacco, Naku Sacco and Malawi savings bank-Developed and implemented Loan Module and a Travel requisition module of the Human Resource management system at ICDC-Provided user Support for the Etax system-Represented the company for various User acceptance meetings for our products Show less

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  Fintech Kenya Limited

  Nov 2015 - Apr 2017

  System Support and Implementation Consultant

  Sales and Business Development-Work closely with the sales team to have a thorough understanding of our product offerings to clients.- Responding to RFPs and RFIs to clients -Support partners in building demos as part of their sales, developing Proof-of-Concept (POC) to implementations for prospective customers, understand project requirements and limitations.-Gathering industry-specific market and business information.-Working in coordination with the client to understand, define and document the Business Requirements.- Exploring and discovering cloud platform for (Iaas, Paas, Saas) available in the market.Customer service and Technical Support on chequepoint (Cheque clearing system) - Account management -Provide enhancements for clients with out of current scope requirements. -Offering clearing operational advice to the client Implementation of chequpoint for new clients. Duties during System implementation the following tasks are involved -Collection and analyzing of system requirements-System setup and configuration-User Training on the system-Developing test scripts-User Acceptance Test-Mock migration-Setup of Live environment-Live migration-Live Cut-over Show less

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  Craft Silicon

  May 2017 - Apr 2023

  System Engineer
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  COPY CAT GROUP

  Apr 2023 - now

  • Product Owner- Licensing Management System(LMS) for Communication Authority of Kenya(CA)

    Apr 2023 - now

  • Business Analyst

    Apr 2023 - Sept 2023