NITISH KUMAR

Experience

• 

  PACE SETTERS BUSINESS SOLUTIONS PVT.LTD.

  Aug 2019 - Oct 2021

  Assistant Team Lead

  Responsible for supporting the Team Leader in managing the Team. Providing guidance and support to team members, and ensuring that team goals and targets are achieved. Proven track record of success in team leadership, driving performance excellence, and exceeding client expectations.

• 

  Spectrum Insurance Distribution Ltd.

  Nov 2021 - Jan 2022

  Operations Team Member

  Committed for providing client satisfaction, cultivating trust, and building enduring client relationships. Effectively managed and escalated customer inquiries, ensuring satisfaction and retention. Collaborating with higher management to set achievable goals and targets for the team. Keeping track of the team's progress toward goals. Making decisions that align with the team's objectives.

• 

  PNB MetLife India Insurance Co. Ltd

  Nov 2021 - now

  Oversee the daily operations of the management information systems department. Manage and maintain databases and ensuring accuracy. Analyze complex data sets to generate reports, forecast trends, and identify opportunities for improvement.Collaborate with department heads to understand their data needs and provide customized solutions. Checking emails and messages to prioritize tasks. Review calendar and to-do list for the day. Attend team meetings to discuss project updates, goals and strategies. Communicate with clients or vendors as needed. Ensure all tasks and projects are up to date and on track.

  • Management Information System Executive

    Jan 2024 - now

  • Senior Consultant

    Nov 2021 - Jan 2024