Madison Hainline

Experience

• 

  Hilton

  May 2017 - Aug 2017

  Event Management Associate

  Assisting the Wedding and Catering Manager•Vendor Relations•Event Execution•Catering Execution•Pre-function & Event Preparation

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  Your Perfect Day

  Aug 2017 - Dec 2017

  Event Coordinator

  Working with the Owner and Manager•Client Relations•Vendor Relations•Advancing Venues •Pre-function and Event Preparation•Day of Wedding Coordination

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  CSI DMC

  Jan 2018 - Jul 2019

  • Coordinating the Sales team in the development of creative, compelling proposals.• Researching and organizing information pertaining to new venues and activities in the region• Developing site itineraries • Managing client and hotel gift inventories and other vendors as needed• Remaining current on industry trends, local openings, new ideas and happenings• Assisting with program operations • Creating up-to-date documentation using an established business file and database• Assisting the Sales team Show less

  • Sales and Creative Services Coordinator

    May 2018 - Jul 2019

  • Event Associate

    Jan 2018 - May 2018
• 

  Congressional School

  Oct 2019 - Mar 2021

  Equestrian Instructor
• 

  Horseware Ireland

  Mar 2021 - Feb 2022

  E-Commerce Customer Sales and Support Associate

  Responsible for supporting the B2C sales efforts of the organization by processing from receipt to delivery all orders, returns, and exchanges, providing in-depth product knowledge and customer service•Answered incoming inquiries from Horseware customers via phone, chat, text, email, and social channels while maintaining service level guidelines•Managed orders and returns within the EDI system•Professionally addressed issues to ensure effective and long-term problem resolution in a high volume and high paced environment resulting in customer satisfaction, loyalty, and sales growth•Served as a liaison between Horseware Ireland and customer base while demonstrating effective problem-solving skills, patience, politeness, compassion, and empathy•Met sales targets and Key Performance Indicators Show less

• 

  Infinity Hospitality

  Mar 2022 - now

  Marketing Coordinator