Madison Hainline

Madison Hainline

Event Management Associate

Followers of Madison Hainline503 followers
location of Madison HainlineNashville, Tennessee, United States

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  • Timeline

  • About me

    Event Marketing

  • Education

    • Bowling Green State University

      2014 - 2018
      Bachelor of Science - BS Tourism and Travel Services Management
  • Experience

    • Hilton

      May 2017 - Aug 2017
      Event Management Associate

      Assisting the Wedding and Catering Manager•Vendor Relations•Event Execution•Catering Execution•Pre-function & Event Preparation

    • Your Perfect Day

      Aug 2017 - Dec 2017
      Event Coordinator

      Working with the Owner and Manager•Client Relations•Vendor Relations•Advancing Venues •Pre-function and Event Preparation•Day of Wedding Coordination

    • CSI DMC

      Jan 2018 - Jul 2019

      • Coordinating the Sales team in the development of creative, compelling proposals.• Researching and organizing information pertaining to new venues and activities in the region• Developing site itineraries • Managing client and hotel gift inventories and other vendors as needed• Remaining current on industry trends, local openings, new ideas and happenings• Assisting with program operations • Creating up-to-date documentation using an established business file and database• Assisting the Sales team Show less

      • Sales and Creative Services Coordinator

        May 2018 - Jul 2019
      • Event Associate

        Jan 2018 - May 2018
    • Congressional School

      Oct 2019 - Mar 2021
      Equestrian Instructor
    • Horseware Ireland

      Mar 2021 - Feb 2022
      E-Commerce Customer Sales and Support Associate

      Responsible for supporting the B2C sales efforts of the organization by processing from receipt to delivery all orders, returns, and exchanges, providing in-depth product knowledge and customer service•Answered incoming inquiries from Horseware customers via phone, chat, text, email, and social channels while maintaining service level guidelines•Managed orders and returns within the EDI system•Professionally addressed issues to ensure effective and long-term problem resolution in a high volume and high paced environment resulting in customer satisfaction, loyalty, and sales growth•Served as a liaison between Horseware Ireland and customer base while demonstrating effective problem-solving skills, patience, politeness, compassion, and empathy•Met sales targets and Key Performance Indicators Show less

    • Infinity Hospitality

      Mar 2022 - now
      Marketing Coordinator
  • Licenses & Certifications

    • Google Analytics Individual Qualification

      Google
      Jun 2023
  • Volunteer Experience

    • Adoption Event Volunteer

      Issued by Homeward Trails Animal Rescue on May 2018
      Homeward Trails Animal RescueAssociated with Madison Hainline