Michael Cline

Experience

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  Netran Interactive Commerce

  May 1998 - Dec 2000

  Director of Operations

  Launched the first online grocery shopping platform for Kroger.

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  Escapia

  Jan 2000 - Jul 2006

  Co-founder

  Escapia was a finalist for Seattle's Early Stage Investment Forum (ESIF) "2006 Startup of the Year" award and was later acquired by Expedia.• Founded and grew Escapia to over 30 employees, achieving break-even in 2006.• Presented financial performance and strategic plans to the Board of Directors.• Developed financial models and analytics for effective decision-making.• Managed timelines and technical feature requirements from clients.• Established a customer support team to serve a rapidly growing customer base. Show less

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  Vacatio, Inc.

  Aug 2006 - Dec 2009

  Co-founder

  Responsible for all aspects of Operations and Finance.Created a financial plan with budgets and forecasted financials.Maintained a Hyper-V server infrastructure including SQL Server, Exchange, IIS and test beds.

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  Microsoft (P2 Solutions Group)

  Jul 2011 - Jun 2012

  Financial Analyst

  • Administered support, training, escalation, and arbitration of Worldwide Incentive Compensation (WWIC) plans for a sales force of 375 sellers.• Conducted financial analysis to identify trends and provide visibility to Regional VPs.• Created MS-Sales reports and pivots to showcase trends, resolve revenue disputes, and identify discrepancies.

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  Microsoft (P2 Solutions Group)

  Aug 2012 - Dec 2012

  Client Management and Service Delivery Agile Program Manager

  • Served as an Agile Scrum Master, leading the successful adoption of Agile and Scrum methodologies for two engineering teams.• Facilitated agile ceremonies, promoted collaboration, and ensured the timely delivery of projects and milestones.• Managed multiple Technology Adoption Program (TAP/Dogfood) initiatives under System Center Configuration Manager (SCCM), overseeing large-scale deployments and collecting valuable feedback for product improvement.• Developed project charters (PORs) and project plans to define and track deliverables, providing regular status reports to stakeholders. Show less

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  Microsoft (Xtreme Consulting Group)

  Jun 2013 - Jun 2016

  • Due to the significant impact of my work, Microsoft’s CEO, Satya Nadella, granted a special provision to extend my contract beyond the 18-month limit for contractors.• Utilized data science and analytics to extract insights from Big Data using Cosmos and Scope, and developed interactive dashboards with Kibana, Power BI, and SSRS SQL Reports.• Developed a machine learning model for streamlined incident classification, enhancing decision-making for Azure management and engineering teams through detailed, actionable reporting. Show less

  • Azure Insights/Cloud Technical Program Manager

    Jul 2015 - Jun 2016

  • Azure/Cloud Technical Program Manager

    Jul 2014 - Jul 2015

  • Azure/Cloud Supportability Program Manager

    Jun 2013 - Jun 2014
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  Nordstrom

  Aug 2016 - Oct 2018

  Senior Technical Program Manager and Scrum Master

  • Led a board-level initiative to consolidate customer records across all Nordstrom channels using AWS Cloud technologies.• Transitioned two teams to Agile, acted as an Agile coach, and promoted the use of user stories.• Conducted Agile ceremonies to drive process improvement, roadmap planning, and leadership reporting.• Developed a cost forecasting model for AWS cloud, reducing cloud costs by 30% across teams.• Identified and resolved obstacles, protected teams from distractions, and established a Customer Engagement Model.• Implemented JIRA Structures dashboards, and coached teams on structuring their work items.• Managed stakeholders, scoped and prioritized epics, created roadmaps, identified risks, and ensured timely project completion.• Established trust with teams and partners, enabling dual roles of Scrum Master and Program Manager. Show less

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  F5 Networks

  Jan 2019 - May 2023

  Senior SAFe Scrum Master

  • Received F5’s BeF5 award by demonstrating exceptional company values, based on peer nominations.• Guided 2-4 newly formed or distressed teams in their Agile journey, embodying and modeling SAFe Agile values and principles and mentored leadership on best practices and techniques related to Scrum methodology.• Conducted Scrum events, assisted Product Managers in refining the backlog, removed impediments, and empowered teams to evolve continuously.• Performed Release Train Engineer (RTE) duties, including facilitating Program Increment planning and Executive System Demos. Facilitated Agile Release Train (ART) and Program Increment (PI) Retrospectives for continuous improvement.• Ensured comprehensive understanding of goals, scope, and product domain across the team, fostering the delivery of high-quality, high-value products.• Leveraged feedback and metrics to improve existing processes and proactively identify opportunities for further improvement. Show less