Ashish Sadar

Experience

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  Computech Sales and Service

  Apr 2008 - Jun 2009

  Junior Programmer
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  Micawber

  Aug 2009 - Dec 2010

  Programmer
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  IGATE

  Dec 2010 - Jan 2013

  Senior Software Engineer

  o System Analysis and Designing: Analysis and study of the system in order to provide the estimate to client for development projects. To communicate with the client for solution design details.o Carry out Build process (programming) and Unit test plan preparation and execution.o Reviewing the design and responsible for sign off to enhancement request. o System Test and User Acceptance Test support to client.o Fixing the production issues.o Prepare and update product documents.o Planning and conducting technical/functional training for new comers. Show less

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  ZS

  Jan 2013 - Mar 2020

  Software Support Engineering Specialist

  • Responsible for Incident Management and Service Request Management for support to in-house product suite JavelinTM with 13 products specialized for Pharmaceutical industry.• Technical Subject Matter Expert, Go-to person for all types of escalations, decisions for next level consultations (L3, product design, third party etc…) and change request creations (configuration change).• Rich experience in direct customer interaction; US, UK and India based clients. Single Point of Contact for vital clients.• Responsible for providing vital and decision making reports to clients and internal stakeholders.• Responsible for designing training plans, scheduling internal / external knowledge sharing sessions and working on team skill matrix.• Providing support on Live Production and pre-production environment.• Creating and maintaining KEDB and Knowledge based articles. Show less

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  Toll Group

  Apr 2020 - Oct 2020

  Application Lead
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  Integral Ad Science

  Oct 2020 - Oct 2022

  Manager, Technical Services
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  JPMorgan Chase & Co.

  Nov 2022 - now

  Engineering Manager