
Niccolo Salvatore
Desktop Support Technician

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About me
Member of Technical Staff III at VMware Carbon Black
Education

Western New England University
2014 - 2018Bachelor of Science - BS Information Technology & Computer Science 3.94 GPAActivities and Societies: Achievement Award in Information Technology - Highest GPA of graduating class for major Summa Cum Laude Alpha Lambda Delta Association for Computing Machinery (ACM)

Harvard Extension School
2019 - 2020CSCI E-55: Java, Hadoop, Lambda Expressions, and StreamsCourse used as additional training for transitioning from SRE to Software Development
Experience

Western New England University
Sept 2015 - May 2018Desktop Support Technician- Format, set up, maintain and troubleshoot desktop and laptop computers for end users.- Mass deployment of computers and software upgrades.- Assist faculty and law students in day to day technical issues.

General Dynamics Mission Systems
May 2017 - Nov 2017Systems Intern Engineer- Parsed vulnerability reports written in HTML using MS Access and VBA.- Created database schema, tables, and queries for retrieving information from parsed vulnerability reports.- Created login forms for report access through VBA.- Assure systems are secure through tracking vulnerability reports.

VMware Carbon Black
Jun 2018 - nowMember Of Technical Staff III
Aug 2022 - nowMember Of Technical Staff II
Nov 2020 - Aug 2022Member Of Technical Staff I
Feb 2020 - Nov 2020Associate Site Reliability Engineer
Jun 2018 - Feb 2020
Licenses & Certifications

Scrum Product Owner Certified (SPOC)
Scrum AllianceFeb 2019
Scrum Master Certified (SMC)
Scrum AllianceOct 2018
Honors & Awards
- Awarded to Niccolo SalvatoreAccelerate Our Best Vmware Mar 2022
- Awarded to Niccolo SalvatoreDean's Award for Academic Excellence Western New England University May 2018 Given to the student with the highest GPA in the major
- Awarded to Niccolo SalvatoreAlpha Lambda Delta Honor Society Western New England University Aug 2015
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