Duy D.

Experience

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  ANZ

  Aug 2015 - Nov 2015

  Sale Support Intern

  Analysing data using Excel – producing daily/weekly/monthly reports.Customer service - handling complaints.Managing telesales team members.Tracking telesale team’s performance and incentives.Processing pending paperwork and forms.Working closely with Telesale and Credit card team to boost sale and productivity.

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  SW Education

  Jun 2016 - Jan 2017

  Marketing Officer

  Producing social media/ marketing contents – Facebook, Youtube & Website.Managing social media/ marketing contents via MailChimp & CoSchedule. Social media listening – Community management.Preparing marketing materials and assisting with strategy executions.Collaborating with creative team both in brainstorming and executions.Event planning and coordination – in collaboration with Elite TALKS Inc.

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  MullenLowe Group Asia Pacific

  Mar 2017 - Feb 2018

  Account Executive

  Project management and Account management.Managing creative, production and social team’s production timeline/deadline.Collaborating with partners and third parties – Mindshare, Celtra, Sizmek, Skyperry,…Working on multiple digital projects – Social media, Website, Banner and TVCs.Strong knowledge on digital platforms and tools – Facebook, Youtube and Website. Crisis management and community management.Client service, negotiation and problem solving skills.Processing procurement paperwork. Show less

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  TechTrain Virtual Academy

  Jan 2018 - Jul 2019

  Marketing and Communications
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  Innity

  Aug 2019 - Aug 2020

  Account Manager
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  Playstack

  Dec 2022 - now

  Channel Account Manager