Ryan Mudita Manfaat

Experience

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  PT Jati Piranti Solusindo (Jatis Solutions)

  May 2004 - May 2009

  Assistant Business Technologist

  The clients handled in the company while in here were banking wealth managements/selling agents that manage financial product from partner such as mutual funds mixed with Time Deposits, and Obligations.As an Assistant Bussiness Technologist, the scope of work including- Support and Maintenance current client selling agents systems that were used through out branches and head office- Vendor Representative to early asses required enhancements that were needed for the new feature/report, and estimated timeline- Design, Build, Develop new features using ASP, IIS, DLL, VBScript, JavaScript, SQL server, and Crystal Report, - SIT, UAT with clients, Migration, and Documentation Enhancement, Projects that have been involved while in the position including in- Bank Mandiri (Including the first launch of selling ORI), - Bank Permata, - ABN Amro, - Standard Charterred Bank, - Bank Danamon, - Lippo Bank-Niaga (CIMB-Niaga) Show less

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  PT Xsis Mitra Utama

  Jul 2009 - Jul 2010

  ASP Programmer

  The Project while worked in the company was Application for Project Management Lintas Arta.as an ASP programmer, the scope of work include :Develop and support the application that handles FMS and ISR (Radio Station and components management system). the application used ASP Classic, PL-SQL Oracle, JavaScript, VBScript

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  PT Integrasi-Macquarie Precision Marketing

  Sept 2010 - Mar 2011

  SQL Programmer

  Macquarie Precision Marketing was a marketing consultant company that manage Direct Marketing Tele Marketing of its partner.as a SQL Programmer in the company, the scope of work including :- Develop Data Process for its client to create full data circle to be analyzed and improved using SQL script. - Develop Daily, Weekly Monthly Sales monitoring, KPI and campaign management Reports using excel and SQL.- Perform UAT end to end data process to assure the input, process and output for all the process as expected.- Research for new query for certain data to be output in certain view.The Project involved while in the position was with Manulife Indonesia - Direct Marketing Tele Marketing Show less

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  Macquarie Precision Marketing Indonesia

  Apr 2011 - Mar 2014

  Marketing Operation Analyst

  Macquarie Precision Marketing Indonesia was a marketing consultant company that manage Direct Marketing Tele Marketing Channel alongside with its partner and clients from the marketing strategy and sales until the aftersales. The Partner of the company were insurance companies with varied clients from within the clients customers, banking, leasing, and airlines.as a Marketing Operation Analyst, the scope of work includes :- Gathered data requirement and system Enhancement for new products, clients, callcenters- Develop Data Process of marketing database to create full data circle to be analyzed and improved using SQL / Access - Develop Daily, Weekly Monthly Reports Sales, KPI and campaign monitoring include Paid Rate and Persistency Reports using Excel, Pentahoo, or Reporting Services- Develop Billing Reminder process- Support end to end UAT for new product launch based on product specification- Investigate issue and Data Patching- Query Tuning- Develop ad-hoc operational query and reports- Prepare data to be analyzed and modelled - Documentation for Operation Handovered- Perform UAT vendor callcenter- Support Server Migration Show less

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  Precision Marketing Indonesia

  Apr 2014 - Aug 2018

  Marketing Operation Analyst

  as a Marketing Operation Analyst, the scope of work includes :- Support New Business and Operation Team on drafting and presenting the data flow to create full data Direct Marketing TeleMarketing circle to be analyzed and improved - Gathered Requirement for each process flow (Sales and Reminder / Retention)- Design the Database table and process- Develop upload and Data transformation Process using SQL server - Develop Daily, Weekly Monthly Report including Paid Rate and Persistency Reports and ad-hoc operational query and reports using reporting services- Investigate issue and Data Patching- Prepare data to be analyzed and modelled- Documentation for Operation Handovered- Generate "Exploratory Data Analysis" dataset and create initial statistics and analysis- Perform User Acceptance Test- Research and implementation for improvement (eg. automation)- Implement Backup and Restore Procedure- Data Analysis and Drill Down Show less

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  Precision Marketing Asia Pacific - An Affiliate of Arch Capital Group Ltd.

  Sept 2018 - Jun 2024

  Lead Solution Architect / Head of Operations

  Precision Marketing Indonesia was a marketing consultant company that manage Direct Marketing Tele Marketing / Direct to Consumer / Digital Channel Activities alongside with its partner and clients from the marketing strategy (leads, offered products, scripts) and sales process (channels, callcenter and agents management, other channels managements) until the aftersales (fulfillment, billing, customer service, claims, upsell) process. The Partner of the company were insurance companies with varied clients from within the clients customers, banking, and leasing.as a Lead Solution Architect, the scope of work includes :- Gather & Create requirement, design process, data flow, detail data, and reports to create close loop marketing program from each related parties, - Manage development, test and implementation,- Manage monthly lead management cleansing and processing, segmentation, predictive modeling and scoring side by side with regional support, lead selection and forecast - Manage daily result process from each parties to contact summary- Monitor sales and billing performance and postsales activities, Investigate / analyze issue / data, create process to resolve the operational issue, monitor marketing strategy to improve result- Generate "Exploratory Data Analysis" dataset and create initial statistics and analysis- Research and implementation for improvement - Implement Backup and Restore Procedure- Support New business on presentation regarding the IT/marketing database requirement and operational teams to optimized tasks Show less